Customer Service Manager Jobs in Arkansas
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important competitive...
Store - Jonesboro, AR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Lead- Cherokee Village
- Cherokee Village, AR
- 1 day ago
- Cherokee Village, AR
- 1 day ago
Post Customer Service Lead- Cherokee Village Job Category: Support Staff Requisition Number: CUSTO002936 Posting Details Posted: March 10, 2025 Full-Time Locations Showing 1 location Cherokee...
Job Posting Overview Primarily responsible for developing the sales plan with the client for retail operations execution at the store level. Develop and maintain key accounts contacts with...
Store - Little Rock, AR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Post Customer Service Lead- Jonesboro Job Category: Support Staff Requisition Number: CUSTO002935 Posting Details Posted: February 26, 2025 Full-Time Locations Showing 1 location Jonesboro, AR...
Wilson Language Training Customer Success Manager in Little Rock , Arkansas Customer Success Manager Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
Coordinator-Customer Service - NE Surgery Cv Oh Mob
- Jonesboro, AR
- 11 days ago
- Jonesboro, AR
- 11 days ago
Summary Provides personal care assistance to patients under the direction of licensed personnel and Administrative Coordinator. Promotes a high level of customer satisfaction during patient...
Coordinator-Customer Service II - NE Endocrinology Oh Mob
- Jonesboro, AR
- 11 days ago
- Jonesboro, AR
- 11 days ago
Summary Responsibilities Requirements, Preferences and Experience About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a...
Coordinator-Customer Service - JO Neurosciences Clinic
- Jonesboro, AR
- 11 days ago
- Jonesboro, AR
- 11 days ago
Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing...
Summary Responsible for ongoing success of Logicalis' portfolio of large, enterprise customers. Works cross-functionally with multiple internal teams to ensure alignment with customer objectives....
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Position: Customer Service Manager Department: Retail Location: Pea Ridge, AR Status: FT Hourly Jump start your career at Equity Bank!...
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Arkansas
Highest Education Level
Customer Service Managers in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Product Support
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Client Services
- Complaint Resolution
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Strategy Development
- Closing
- Customer Relationship Management
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Implementation
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Reporting
- Team Building
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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