Customer Service Representative Jobs in Arkansas
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Traffic Clerk JR021 -Hope, AR at Express Employment Professionals in Texarkana, Arkansas, United States Job Description Key Responsibilities: Bill of Lading (BOL) Creation &...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
Customer Service Rep (5344) - Trumann, AR (Opening Soon!)
- Trumann, AR
- 12 hours ago
- Trumann, AR
- 12 hours ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
The Customer Experience Representative II is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company...
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Req ID: 453318 Address: 2505 Queensway Searcy, AR, 72143 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Branch Associate / Delivery Drive
- Hot Springs, AR
- 1 day ago
- Hot Springs, AR
- 1 day ago
Customer Service Branch Associate / Delivery Drive at The Sherwin-Williams Company in Hot Springs, Arkansas, United States Job Description The Branch Associate is responsible for receiving and...
Customer Service Rep(09617) - Short and late night shifts available
- Clarksville, AR
- 1 day ago
- Clarksville, AR
- 1 day ago
Uphold Domino's standards of grooming, uniform, and appearance.*Collect cash and credit card payments.*Promote pizza products and specials.*Receive cross-training for preparing products and...
Wilson Language Training Customer Success Specialist in Little Rock , Arkansas Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Are you someone who thrives in a welcoming, customer service-oriented environment? Do you excel at building strong client relationships? If so, we want you to be part of our team! Apply today and...
Customer Service Representative - Walnut Ridge
- Walnut Ridge, AR
- 1 day ago
- Walnut Ridge, AR
- 1 day ago
Ridge, AR, USA Job Details Description Arisa Health is seeking a Customer Service Representative in our Walnut Ridge location....
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Arkansas
Highest Education Level
Customer Service Representatives in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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