Call Center Representative Jobs in San Antonio, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative: Collector - Sign-On Bonus!
- San Antonio, TX
- 4 hours ago
- San Antonio, TX
- 4 hours ago
Job Description and Requirements Randolph-Brooks Federal Credit Union is currently hiring Collectors starting at $20.00/hour and offering a sign-on bonus for Collectors hired on or before June 30,...
Contact Center Representative: Consumer Lending
- San Antonio, TX
- 4 hours ago
- San Antonio, TX
- 4 hours ago
Job Description and Requirements The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training...
Remote WorkNOW HIRING!! Primary Responsibilities: This is a non-supervisory call center position within the Aging, Disability and Veteran Resource Center (ADVRC). This position assists veterans of all ages,...
- China Grove, TX (16 miles from San Antonio, TX)
- 4 days ago
- China Grove, TX (16 miles from San Antonio, TX)
- 4 days ago
Call Center Representative Onsite San Antonio, TX $15.00 HR Great Benefits?and Incentives Paid Training!...
Fraud Call Center Representative
- China Grove, TX (16 miles from San Antonio, TX)
- 4 days ago
- China Grove, TX (16 miles from San Antonio, TX)
- 4 days ago
Fraud Call Center Representative Onsite San Antonio, TX $16.75 HR Great Benefits?and Paid Training! Summary:?...
Auto Claims Contact Center Representative (Unlicensed)
- San Antonio, TX
- 4 days ago
- San Antonio, TX
- 4 days ago
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Fraud Call Center Representative Onsite San Antonio, TX $16.75 HR Great Benefitsand Paid Training!...
Call Center Representative Onsite San Antonio, TX $15.00 HR Great Benefitsand Incentives Paid Training!...
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology,...
Overview The US Oncology Network is looking for a Contact Center Care Coordinator to join our team at Texas Oncology. This full-time position will support our Resource Team. As a part of The US...
Auto Claims Contact Center Representative (Unlicensed)
- San Antonio, TX
- 10 days ago
- San Antonio, TX
- 10 days ago
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and...
Facility Call Center Representative
- Schertz, TX (16 miles from San Antonio, TX)
- 14 days ago
- Schertz, TX (16 miles from San Antonio, TX)
- 14 days ago
We are seeking a(an) Facility Call Center Representative for our team to ensure that we continue to provide all patients with high quality, efficient care....
Submit your application for the opportunity below: Facility Call Center Representative South Texas Radiology Imaging Centers Benefits South Texas Radiology Imaging Centers, offers a total rewards package...
Client Relations Specialist - Bookkeeping and Tax
- San Antonio, TX
- 16 days ago
- San Antonio, TX
- 16 days ago
Client Relations Specialist - Bookkeeping and Tax RemoteBookkeeping & Tax ServicesFull time San Antonio, Texas, United States Description This is a fully and permanently remote work from home...
Remote WorkDemographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in San Antonio, TX
Highest Education Level
Call Center Representatives in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Customer Satisfaction
- Scheduling Appointments
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Driving
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Events
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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