Customer Service Representative Jobs in San Antonio, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
Store Customer Service Specialist
- Universal City, TX (15 miles from San Antonio, TX)
- 15 days ago
- Universal City, TX (15 miles from San Antonio, TX)
- 15 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property...
Customer Service Representative - Labs (on-site)
- San Antonio, TX
- 30+ days ago
- San Antonio, TX
- 30+ days ago
We are currently looking for a Customer Service Representative to join our growing team!...
Position: Customer Service Representative Evenings Location: 10940 Laureate Drive, Building 1000, Suite 1900, San Antonio, TX 78249 Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, were redefining...
Title : Customer Service Location : San Antonio, TX Job Type: Contract Compensation: $18+/hr. Brief Description of the Project and Responsibilities: Handle all customer-facing issues on the mobile...
Airport Customer Service Agent (VIVA)-SAT/RR
- San Antonio, TX
- 10 hours ago
- San Antonio, TX
- 10 hours ago
General information Job Title Airport Customer Service Agent (VIVA)-SAT/RR Date Wednesday, March 5, 2025 State Texas City San Antonio Base Pay Rate: $ 13.50 Full/Part Time Part Time Part Time Days...
Customer Service Agent Remote Shavano Family Practice San Antonio Shavano Family Practice is seeking a motivated and enthusiastic Customer Service Agent Intern to join our team. As a Customer...
Remote WorkJoin the #1 retail energy provider in North America with over 3 million customers! Enjoy a standardized schedule, a supportive work environment, and the flexibility to work from home with all...
Remote WorkLive Oak Branch Member Service Representative - Part Time
- Live Oak, TX (11 miles from San Antonio, TX)
- 10 hours ago
- Live Oak, TX (11 miles from San Antonio, TX)
- 10 hours ago
and Requirements The RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Live Oak branch location starting at $20.00/hour! Bilingual in Spanish and...
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Retail Customer Service Specialist (full-time)
- San Antonio, TX
- 13 hours ago
- San Antonio, TX
- 13 hours ago
Position Summary The primary role of the Operations Specialist - Retail is to partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a Guest First...
Customer Service Representative (Part-Time)
- San Antonio, TX
- 14 hours ago
- San Antonio, TX
- 14 hours ago
The Customer Service Representative is responsible for handling inbound customer calls from both providers and members....
Patient Account Representative - Customer Service & Soft Collections
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do: The Patient Account Representative Customer Service & Soft Collections is an...
Customer Service Rep Fitness Center Full Time Days HealthLink
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Up to $4,000 Sign-On bonus based on experience Position Summary Greets HealthLink Members, Physical Therapy Patients, and guests. Carries responsibility for the marketing and sales of HealthLink...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in San Antonio, TX
Highest Education Level
Customer Service Representatives in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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