Call Center Representative Jobs in San Antonio, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Patient Account Representative - Call Center / Soft Collections
- San Antonio, TX
- 3 hours ago
- San Antonio, TX
- 3 hours ago
#IndeedSponsored What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating...
Remote Bilingual Call Center Representative Spanish-English
- San Antonio, TX
- 7 hours ago
- San Antonio, TX
- 7 hours ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkDescription & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace...
- Live Oak, TX (11 miles from San Antonio, TX)
- 1 day ago
- Live Oak, TX (11 miles from San Antonio, TX)
- 1 day ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Fraud Call Center Representative
- Leon Valley, TX (4 miles from San Antonio, TX)
- 1 day ago
- Leon Valley, TX (4 miles from San Antonio, TX)
- 1 day ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Terrell Hills, TX (4 miles from San Antonio, TX)
- 1 day ago
- Terrell Hills, TX (4 miles from San Antonio, TX)
- 1 day ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Who We Are Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage...
rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace....
Tier 1 Call Center Agent Key Role : Provides tier 1 level support via voice, emails, and online chat. Applies problem solving for specific technology products or applications. Applies specific...
As the first face and voice of Pape-Dawson Engineers, the Client Relations Specialist serves as a true brand ambassadorcreating a welcoming and professional environment for clients, guests, and...
Licensed Personal Insurance Inbound Call Center Agent - SALES EXPERIENCE REQUIRED
- San Antonio, TX
- 15 days ago
- San Antonio, TX
- 15 days ago
Sales Consultant - ST10BN Sales Associate - ST10JN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means...
Personal Insurance Inbound Call Center Agent SALES EXPERIENCE REQUIRED
- San Antonio, TX
- 18 days ago
- San Antonio, TX
- 18 days ago
Personal Insurance Inbound Call Center Agent - SALES EXPERIENCE REQUIRED remote type 100% Remote locations Texas-Remote Florida-Remote Colorado-Remote Arizona-Remote Tennessee-Remote View All 43...
Remote WorkBilingual Call Center Representative (English plus Spanish)
- San Antonio, TX
- 20 days ago
- San Antonio, TX
- 20 days ago
Bilingual Call Center Representative (English + Spanish) Come join a growing, fast-paced Call Center Sales team with great benefits and career opportunities!...
Remote WorkMedical Office Specialist - Call Center
- Schertz, TX (16 miles from San Antonio, TX)
- 23 days ago
- Schertz, TX (16 miles from San Antonio, TX)
- 23 days ago
Benefits HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues....
Our client is hiring for Customer Support positions on their Consumer Lending team in San Antonio. This is a great opportunity to get your foot in the door with an established company in the...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in San Antonio, TX
Highest Education Level
Call Center Representatives in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Insurance Verification
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- Collections
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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