Call Center Representative Jobs in Fort Worth, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Remote Call Center Representatives in Texas – $16/hr. Weekly Pay!
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
At least 12 months of recent call center experience. Ability to commit to the full schedule with no time off during the first 90 days....
Remote WorkPatient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 1617 Hemphill Fort Worth, Texas, 76102 United States...
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
Two positions available with an auto finance company, and you will be interviewing for both roles. You need to be open to both opportunities, as manager will decide which role they would like to...
ULINE- Call Center Representative
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 2 days ago
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 2 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW...
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 3 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 3 days ago
Benefits Texas Joint Institute, offers a total rewards package that supports the health, life, career and retirement of our colleagues....
Bilingual Patient Access Call Center Specialist
- Azle, TX (19 miles from Fort Worth, TX)
- 8 days ago
- Azle, TX (19 miles from Fort Worth, TX)
- 8 days ago
Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 401 Stribling Drive Azle, Texas, 76020 United States...
Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 1500 S. Main Street Fort Worth, Texas, 76104 United States...
Logistical Call Center Representative (Onsite/Second Shift)
- Irving, TX (22 miles from Fort Worth, TX)
- 11 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 11 days ago
HURRY WE ARE HIRING NOW!!! Join our dynamic team, a leading provider of vehicle shipping services to and from Hawaii. We take pride in our commitment to excellence and personalized service,...
Customer Service Representative
- Roanoke, TX (20 miles from Fort Worth, TX)
- 16 days ago
- Roanoke, TX (20 miles from Fort Worth, TX)
- 16 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261...
ULINE- Customer Service Representative
- Keller, TX (15 miles from Fort Worth, TX)
- 16 days ago
- Keller, TX (15 miles from Fort Worth, TX)
- 16 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW...
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW...
- Irving, TX (22 miles from Fort Worth, TX)
- 60+ days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 60+ days ago
Do you have excellent customer service skills and are seeking a new opportunity? Partner with Staffmark for job options that align with your skills and work-life balance needs! We're currently...
- Haslet, TX (18 miles from Fort Worth, TX)
- 30+ days ago
- Haslet, TX (18 miles from Fort Worth, TX)
- 30+ days ago
Location: Haslet, TX Salary: Negotiable Description: Our client is currently seeking a Call Center Technician! This is a 3-month contract to hire opportunity and will be fully onsite in Fort Worth...
- Lewisville, TX (23 miles from Fort Worth, TX)
- 30+ days ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 30+ days ago
In addition to that, Call Center Representatives take part in our monthly raffles with high-end prizes!...
Client Relations Specialist - Bookkeeping and Tax
- Fort Worth, TX
- 45+ days ago
- Fort Worth, TX
- 45+ days ago
Client Relations Specialist - Bookkeeping and Tax RemoteBookkeeping & Tax ServicesFull time Fort Worth, Texas, United States Description This is a fully and permanently remote work from home...
Remote WorkDemographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Fort Worth, TX
Highest Education Level
Call Center Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Bookkeeping
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Escalation Management
- Service Sales
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- QuickBooks
- Technical Support
- Customer Relations
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Typing
- Microsoft Outlook
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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