Customer Service Representative Jobs in Fort Worth, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Outbound Customer Service Advocate II
- Arlington, TX (11 miles from Fort Worth, TX)
- 6 hours ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 6 hours ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive...
Customer Service Associate - Temporary
- Weatherford, TX (22 miles from Fort Worth, TX)
- 9 hours ago
- Weatherford, TX (22 miles from Fort Worth, TX)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Inside Sales & Customer Service Specialist
- Irving, TX (22 miles from Fort Worth, TX)
- 10 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 10 hours ago
Job Summary This role within the Customer Engagement Center helps with the various service, sales and retention efforts for our Restaurant Services' customers. The services provided for our...
Customer Service Representative - English/Spanish
- Fort Worth, TX
- 11 hours ago
- Fort Worth, TX
- 11 hours ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Customer Service - Self Storage Manager
- Keller, TX (15 miles from Fort Worth, TX)
- 15 hours ago
- Keller, TX (15 miles from Fort Worth, TX)
- 15 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Associate Job Burleson, TX
- Burleson, TX (13 miles from Fort Worth, TX)
- 16 hours ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 16 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 301 E...
Pharmacy Customer Service Associate
- Burleson, TX (13 miles from Fort Worth, TX)
- 23 hours ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Senior Specialist, Customer Care
- North Richland Hills, TX (11 miles from Fort Worth, TX)
- 1 day ago
- North Richland Hills, TX (11 miles from Fort Worth, TX)
- 1 day ago
What youll need to succeed as a Senior Customer Care Specialist at XPO Minimum qualifications: 2 year of related work experience Experience with Microsoft Office (Outlook, Word, PowerPoint and...
Teller/Customer Service Representative 3.4 3.4 out of 5 stars Fort Worth, TX Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!...
Customer Support Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
- Irving, TX (22 miles from Fort Worth, TX)
- 1 day ago
Are you ready to make a difference in a fast-paced, customer-focused environment? Staffmark is hiring a Customer Support Representative in Irving, TX, and we're looking for someone who's...
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 6705...
Customer Service Representative I
- Mansfield, TX (15 miles from Fort Worth, TX)
- 1 day ago
- Mansfield, TX (15 miles from Fort Worth, TX)
- 1 day ago
The Customer Service Representative is responsible for providing high quality, quick service customers by processing orders, quotes and assisting customers with product information before, during and...
Customer Service and Repair Station Administrator
- Bedford, TX (13 miles from Fort Worth, TX)
- 1 day ago
- Bedford, TX (13 miles from Fort Worth, TX)
- 1 day ago
Our client is seeking a detail-oriented and customer-focused **Customer Service & Repair Station Administrator** to join our team. In this role, you'll be the key point of contact between our...
- Lewisville, TX (23 miles from Fort Worth, TX)
- 1 day ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Worth, TX
Highest Education Level
Customer Service Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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