Customer Service Representative Jobs in Fort Worth, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- North Richland Hills, TX (6 miles from Fort Worth, TX)
- 2 days ago
- North Richland Hills, TX (6 miles from Fort Worth, TX)
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Bilingual Parts Specialist Customer Service
- Arlington, TX (11 miles from Fort Worth, TX)
- 2 hours ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 2 hours ago
Position Overview: Job Title: Bilingual Parts Specialist - CSR Shift: 8:00 AM - 5:00 PM, Monday to Friday Hourly Rate: $18.00 per hour Benefits & Perks: Weekly pay 1-hour lunch breaks Medical and...
Customer Service Representative
- Burleson, TX (13 miles from Fort Worth, TX)
- 2 hours ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 2 hours ago
Service Center Burleson - South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...
- Benbrook, TX (4 miles from Fort Worth, TX)
- 2 hours ago
- Benbrook, TX (4 miles from Fort Worth, TX)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Haltom City, TX (3 miles from Fort Worth, TX)
- 2 hours ago
- Haltom City, TX (3 miles from Fort Worth, TX)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Automotive Customer Service Advisor
- Irving, TX (22 miles from Fort Worth, TX)
- 2 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 2 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Evening Customer Service Return Agent - DFW Airport
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 10 hours ago
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 10 hours ago
Overview Enterprise Mobility at the DFW Airport has an exciting opportunity to join our team as a full time Customer Service Return Agent! This position offers an average of $16.04 / hour (15 per...
Two Customer Service Representative l positions are available with the City of Fort Worth Park & Recreation Department at the Fort Worth Nature Center & Refuge....
Customer Service Monitoring Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 16 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 16 hours ago
Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger...
Customer Service/Sales - Roanoke
- Roanoke, TX (20 miles from Fort Worth, TX)
- 1 day ago
- Roanoke, TX (20 miles from Fort Worth, TX)
- 1 day ago
: : : Location - Roanoke, TX Job ID - 77153BR Category - Customer Service/Sales: Role Overview : Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly...
Customer Service Rep/Dispatcher
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
.** O'Brien Garage Doors is currently hiring dispatchers/customer service representatives. We are a family owned and operated company and are looking for more members to add to our team!...
Part Time Remote Evening Position: Customer Service Rep/Dispatcher
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
.** O'Brien Garage Doors is currently hiring dispatchers/customer service representatives. We are a family owned and operated company and are looking for more members to add to our team!...
Remote WorkGENERAL DESCRIPTION OF POSITION The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals....
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Part Time Customer Service Representative
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 1 day ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fort Worth, TX
Highest Education Level
Customer Service Representatives in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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