Call Center Representative Jobs in Tilton, NH
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Step out of the ordinary and join an extraordinary team! Do you like to have fun? Are you always on the phone? Enjoy being a social butterfly and work well with others? Do you have a great...
Call Center Agent Per Diem Day
- Concord, NH (13 miles from Tilton, NH)
- 5 days ago
- Concord, NH (13 miles from Tilton, NH)
- 5 days ago
Summary Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a variety of call center tasks such as scheduling appointments, updating...
Call Center Agent - CHMG Patient Contact Center Full Time Day
- Concord, NH (13 miles from Tilton, NH)
- 8 days ago
- Concord, NH (13 miles from Tilton, NH)
- 8 days ago
Summary Under the general supervision of the Contact Center Manager or the Supervisor, the Contact Center Agent performs a variety of call center tasks such as scheduling appointments, updating...
Consumer Services Specialist (Call Center- start date of 4/7)
- Concord, NH (13 miles from Tilton, NH)
- 11 days ago
- Concord, NH (13 miles from Tilton, NH)
- 11 days ago
UMB Bank Consumer Services Specialist (Call Center- start date of 4/7) in Concord , New Hampshire We are currently hiring for our next call center class starting 4/7/2025 --Starting pay of...
Call Center Agent Concord Hospital Patient Contact Center Part Time: 20 hours Days
- Concord, NH (13 miles from Tilton, NH)
- 13 days ago
- Concord, NH (13 miles from Tilton, NH)
- 13 days ago
Summary Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a variety of call center tasks such as scheduling appointments, updating...
Call Center Agent CHMG Patient Contact Center Part Time - 32 hours Days
- Concord, NH (13 miles from Tilton, NH)
- 30+ days ago
- Concord, NH (13 miles from Tilton, NH)
- 30+ days ago
Summary Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a variety of call center tasks such as scheduling appointments, updating...
Food Service Call Center Operator - Per Diem
- Concord, NH (13 miles from Tilton, NH)
- 90+ days ago
- Concord, NH (13 miles from Tilton, NH)
- 90+ days ago
Summary Variable Shifts, includes Weekends and holidays. Mostly scheduled for 12 hour shifts, 6:30 am to 7:00 pm. Will be scheduled regularly on 2 week cycles for a minimum of 2 shifts/week. Will...
Demographic Data for Tilton, NH
Moving to Tilton, NH? Find some basic demographic data about Tilton, NH below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Tilton, NH
Highest Education Level
Call Center Representatives in Tilton, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Customer Satisfaction
- Scheduling Appointments
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Events
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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