Call Center Representative Jobs in New Hampshire
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Provides administrative support to physician practice, clinical staff and patients in a call center environment. Responsible for scheduling, directing inquiries, patient referrals, data entry,...
Customer service, retail or call center experience preferred but not required. High school diploma or equivalent required....
Call Center Associate Work from Home $37-$40/HR + Bonuses
- Manchester, NH
- 5 days ago
- Manchester, NH
- 5 days ago
Now Hiring: Call Center Associate Full-Time Remote Position Pay: $37 - $40/hr + Performance Bonuses & Full Benefits We are looking for a **Remote Call Center Associate** to assist customers with...
Remote WorkSr Email/Chat Contact Center Representative - Banking Support
- Concord, NH
- 6 days ago
- Concord, NH
- 6 days ago
Mortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...
Senior Contact Center Representative - Business Banking Support
- Concord, NH
- 6 days ago
- Concord, NH
- 6 days ago
We are seeking a highly motivated and enthusiastic individual for the role of BPO SPE Voice. The ideal candidate will have 2 to 4 years of experience in customer voice work. This is a...
Remote WorkJob Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : The HR Contact Center Representative is the primary point of contact to help triage and resolve...
Remote WorkStep out of the ordinary and join an extraordinary team! Do you like to have fun? Are you always on the phone? Enjoy being a social butterfly and work well with others? Do you have a great...
Overview Responsible for soliciting and maintaining business for all Loon Mountain products by providing information on services and activities at resort, taking group reservations and working...
Call Center Representative share to twitter share to facebook share to linkedin Join Forbes' 2024 Best Employer for Diversity!...
Remote WorkSolutionHealth - Call Center Rep - Nashua Campus Call Center - Per Diem
- Nashua, NH
- 45+ days ago
- Nashua, NH
- 45+ days ago
Come work at the best place to give and receive care! Job Description: 8 Prospect Street Nashua NH The Southern NH Health Call Center is a 24 hour a day, 7 day a week department. This is a per...
Call Center Representative - 2nd Shift A company that offers health care management programs is looking for a Call Center Representative. This is a temp to hire opportunity in Salem, NH....
Summary Variable Shifts, includes Weekends and holidays. Mostly scheduled for 12 hour shifts, 6:30 am to 7:00 pm. Will be scheduled regularly on 2 week cycles for a minimum of 2 shifts/week. Will...
Demographic Data for New Hampshire
Moving to New Hampshire? Find some basic demographic data about New Hampshire below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in New Hampshire
Highest Education Level
Call Center Representatives in New Hampshire offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Bookkeeping
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Telemarketing
- Customer Support
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- QuickBooks
- Technical Support
- Customer Relations
- Listening
- Telephone Skills
- Microsoft Windows
- Staffing
- Collections
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Punctual
- Verbal Communication
- Written Communication
- Investigation
- Microsoft Outlook
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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