Customer Service Representative Jobs in Tilton, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Concord, NH (13 miles from Tilton, NH)
- 1 day ago
- Concord, NH (13 miles from Tilton, NH)
- 1 day ago
Wilson Language Training Customer Success Specialist in Concord , New Hampshire Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Assistant Customer Service Manager Trainee (H)
- Franklin, NH (5 miles from Tilton, NH)
- 2 days ago
- Franklin, NH (5 miles from Tilton, NH)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 420877 Address: USA-NH-Franklin-952 Central Street Store Code: Store 08318 Management (2741259) Hannaford Supermarkets started out as...
- Concord, NH (13 miles from Tilton, NH)
- 3 days ago
- Concord, NH (13 miles from Tilton, NH)
- 3 days ago
WindStream Communications Analyst II-Customer Service in Concord , New Hampshire Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Concord, NH (13 miles from Tilton, NH)
- 3 days ago
- Concord, NH (13 miles from Tilton, NH)
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Customer Service Delivery Coordinator Patient Financial Services Full Time
- Laconia, NH (10 miles from Tilton, NH)
- 3 days ago
- Laconia, NH (10 miles from Tilton, NH)
- 3 days ago
Pay Range: $17.41 - $29.57 hourly Summary Working under the supervision of the Customer Service Manager, the Patient Account Resolution Specialist is the hospital's primary resource for all...
Utility Customer Service Representative
- Concord, NH (13 miles from Tilton, NH)
- 3 days ago
- Concord, NH (13 miles from Tilton, NH)
- 3 days ago
The City of Concord is looking for a Customer Service representative to serve in the Utility Billing Division of General Services....
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Account Representative
- Franklin, NH (5 miles from Tilton, NH)
- 4 days ago
- Franklin, NH (5 miles from Tilton, NH)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Experience Representative II
- Concord, NH (13 miles from Tilton, NH)
- 5 days ago
- Concord, NH (13 miles from Tilton, NH)
- 5 days ago
efficiency of the customer service processes Ensure customer satisfaction and provide professional customer support Follow call calibration guideline expectations to ensure customer satisfaction and one-call...
- Concord, NH (13 miles from Tilton, NH)
- 6 days ago
- Concord, NH (13 miles from Tilton, NH)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Concord, NH (13 miles from Tilton, NH)
- 7 days ago
- Concord, NH (13 miles from Tilton, NH)
- 7 days ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Remote WorkCustomer Service Representative
- Concord, NH (13 miles from Tilton, NH)
- 8 days ago
- Concord, NH (13 miles from Tilton, NH)
- 8 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative
- Meredith, NH (13 miles from Tilton, NH)
- 9 days ago
- Meredith, NH (13 miles from Tilton, NH)
- 9 days ago
a Customer Service Representative....
- Bristol, NH (16 miles from Tilton, NH)
- 10 days ago
- Bristol, NH (16 miles from Tilton, NH)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 419754 Address: USA-NH-Bristol-505 Pleasant Street Store Code: Store 08441 Management (7250209) Hannaford Supermarkets started out as...
- Concord, NH (13 miles from Tilton, NH)
- 10 days ago
- Concord, NH (13 miles from Tilton, NH)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 419604 Address: USA-NH-Concord-73 Fort Eddy Road Store Code: Store 08329 Front End (5151715) Hannaford Supermarkets started out as a...
Demographic Data for Tilton, NH
Moving to Tilton, NH? Find some basic demographic data about Tilton, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tilton, NH
Highest Education Level
Customer Service Representatives in Tilton, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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