Call Center Representative Jobs in Buford, GA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 16 Jobs

Patient Contact Center Representative - Billing Specialist - CPAR Certification REQUIRED - Mon - Fri 8:00am - 5:00pm - Remote

Oakwood, GA (10 miles from Buford, GA)
2 days ago

Oakwood, GA (10 miles from Buford, GA)
2 days ago

Job Category: Revenue Cycle Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job...

Remote Work

Patient Contact Center Representative - Mon - Fri 8:00am - 5:00pm - Remote

Oakwood, GA (10 miles from Buford, GA)
4 days ago

Oakwood, GA (10 miles from Buford, GA)
4 days ago

Job Category: Revenue Cycle Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job...

Remote Work

Call Center Representative

Tucker, GA (20 miles from Buford, GA)
6 days ago

Tucker, GA (20 miles from Buford, GA)
6 days ago

Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally....

Contact Center Representative - Banking Support

Alpharetta, GA (16 miles from Buford, GA)
7 days ago

Alpharetta, GA (16 miles from Buford, GA)
7 days ago

Contact Center Representative - Banking Support Mortgage Customer Support (remote) Job Summary Interact over the phone or by chat with customers and internal team members to provide and process...

Remote Work

Client Support Specialist

Alpharetta, GA (16 miles from Buford, GA)
9 days ago

Alpharetta, GA (16 miles from Buford, GA)
9 days ago

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who We Are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms,...

ULINE- Call Center Representative

Braselton, GA (12 miles from Buford, GA)
9 days ago

Braselton, GA (12 miles from Buford, GA)
9 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer...

Call Center Representative

Norcross, GA (16 miles from Buford, GA)
11 days ago

Norcross, GA (16 miles from Buford, GA)
11 days ago

Job Title: Call Center Representative Department: Call Center Reports to (Title): Call Center Manager Date: 04/08/2025 Job Overview: We are looking for a reliable and customer-focused Call Center Representative...

Customer Service Representative - Bilingual

Jefferson, GA (24 miles from Buford, GA)
16 days ago

Jefferson, GA (24 miles from Buford, GA)
16 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer...

ULINE- Customer Service Representative

Pine Lake, GA (24 miles from Buford, GA)
16 days ago

Pine Lake, GA (24 miles from Buford, GA)
16 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer...

Customer Service Representative

Hoschton, GA (12 miles from Buford, GA)
16 days ago

Hoschton, GA (12 miles from Buford, GA)
16 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is...

Quality Assurance Specialist-Call Center

Cumming, GA (15 miles from Buford, GA)
18 days ago

Cumming, GA (15 miles from Buford, GA)
18 days ago

Scope Prepares, coordinates, and conducts quality reviews and needs assessments to ensure quality standards and service requirements are met. Essential Job Functions Evaluates and develops...

Client Relations Specialist - Southeast Region - GA - On Site

Duluth, GA (11 miles from Buford, GA)
30+ days ago

Duluth, GA (11 miles from Buford, GA)
30+ days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Client Relations Specialist - International Region - GA - On Site

Duluth, GA (11 miles from Buford, GA)
30+ days ago

Duluth, GA (11 miles from Buford, GA)
30+ days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Client Relations Specialist - International Region - GA - On Site

Duluth, GA (11 miles from Buford, GA)
45+ days ago

Duluth, GA (11 miles from Buford, GA)
45+ days ago

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...

Medicaid Call Center Representative

Tucker, GA (20 miles from Buford, GA)
30+ days ago

Tucker, GA (20 miles from Buford, GA)
30+ days ago

Two years of call center experience is preferred, but 2 years of any customer service experience is acceptable. Effective Communication and Critical Thinking skills. Time Management skills....

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Demographic Data for Buford, GA

Moving to Buford, GA? Find some basic demographic data about Buford, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Buford, GA

Local

National

Total Population

110,757

Number of Businesses

3,283

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Buford, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Buford, GA offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Buford, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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