Customer Service Representative Jobs in Buford, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 163 Jobs

Customer Service Representative

  • Peachtree Corners, GA (16 miles from Buford, GA)
  • 3 hours ago
  • Peachtree Corners, GA (16 miles from Buford, GA)
  • 3 hours ago

Customer Service Representative DIV 151 - 4427 S Old Peachtree Rd, Peachtree Corners, GA 30071, 4427 S Old Peachtree Rd, Peachtree Corners, Georgia, United States of America Req #1343 Monday, October...

Tech Expert BGCO-Tech Customer Service

  • Alpharetta, GA (16 miles from Buford, GA)
  • 19 hours ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 19 hours ago

When you join Verizon** You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we...

Customer Service Specialist

  • Norcross, GA (16 miles from Buford, GA)
  • 22 hours ago
  • Norcross, GA (16 miles from Buford, GA)
  • 22 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Account Representative

  • Roswell, GA (21 miles from Buford, GA)
  • 23 hours ago
  • Roswell, GA (21 miles from Buford, GA)
  • 23 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Part-Time Customer Service Representative

  • Lawrenceville, GA (10 miles from Buford, GA)
  • 1 day ago
  • Lawrenceville, GA (10 miles from Buford, GA)
  • 1 day ago

We at Sheltair are committed to excellence — a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we understand the importance of...

Customer Service Associate

  • Winder, GA (19 miles from Buford, GA)
  • 1 day ago
  • Winder, GA (19 miles from Buford, GA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Hiring Event

  • Bethlehem, GA (18 miles from Buford, GA)
  • 1 day ago
  • Bethlehem, GA (18 miles from Buford, GA)
  • 1 day ago

Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...

Customer Service Commercial Vehicle Sales Rep

  • Doraville, GA (20 miles from Buford, GA)
  • 1 day ago
  • Doraville, GA (20 miles from Buford, GA)
  • 1 day ago

Customer Service Commercial Vehicle Sales Rep Location: Doraville, GA Type: Contract with potential to go permanent Pay: $18–$21/hr DOE + $15 bonus per order once permanent Schedule:...

Client Service Associate

  • Suwanee, GA (5 miles from Buford, GA)
  • 1 day ago
  • Suwanee, GA (5 miles from Buford, GA)
  • 1 day ago

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....

Customer Service Representative

  • Alpharetta, GA (16 miles from Buford, GA)
  • 1 day ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 1 day ago

dedicated Customer Service Representative to join our team....

Client Service Associate - Japanese Speaking Overnight Shift (Alpharetta, GA or Sandy, UT)

  • Alpharetta, GA (16 miles from Buford, GA)
  • 1 day ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 1 day ago

Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a...

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • Norcross, GA (16 miles from Buford, GA)
  • 2 days ago
  • Norcross, GA (16 miles from Buford, GA)
  • 2 days ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Customer Service Associate

  • Alpharetta, GA (16 miles from Buford, GA)
  • 2 days ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 2 days ago

The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs....

Customer Service Event Specialist

  • Gainesville, GA (18 miles from Buford, GA)
  • 2 days ago
  • Gainesville, GA (18 miles from Buford, GA)
  • 2 days ago

The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs....

Customer Service Representative Job Gainesville, GA

  • Gainesville, GA (18 miles from Buford, GA)
  • 2 days ago
  • Gainesville, GA (18 miles from Buford, GA)
  • 2 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Demographic Data for Buford, GA

Moving to Buford, GA? Find some basic demographic data about Buford, GA below.


Local
National
110,757
3,283
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Buford, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Buford, GA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Buford, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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