Call Center Representative Jobs in Alpharetta, GA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA (12 miles from Alpharetta, GA)
- 7 days ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 7 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
- Marietta, GA (19 miles from Alpharetta, GA)
- 1 hour ago
- Marietta, GA (19 miles from Alpharetta, GA)
- 1 hour ago
Our client, a leader in the technology support industry, is seeking a Call Center - Pipeline Fiserv to join their team. As a Call Center - Pipeline Fiserv, you will be part of the customer support...
- Duluth, GA (12 miles from Alpharetta, GA)
- 1 day ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 1 day ago
Our client is a leading healthcare organization with an upcoming class for Call Center Representatives in Duluth, GA....
Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms,...
Title - Call Center Customer Service Professional - II Location - Alpharetta-GA-USA : Hybrid Duration - 03 + Months and Possibility Extension Bachelor's degree or Minimum 3 years of customer...
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 2 days ago
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 2 days ago
Position Summary As a Call Center Representative, you will play a vital role in delivering high-quality service to our patients and ensuring their needs are met promptly and professionally....
- Marietta, GA (19 miles from Alpharetta, GA)
- 4 days ago
- Marietta, GA (19 miles from Alpharetta, GA)
- 4 days ago
Hiring: 3 Call Center Representatives in Marietta- Immediately! (THIS IS NOT A REMOTE POSITION) - Must be able to work one shift on the weekend! Pay Rate: $16 /hour. Mon.-Fri....
Call Center Agent - Partially Remote
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 5 days ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 5 days ago
9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto...
Client Relations Specialist - Southeast Region - GA - On Site
- Duluth, GA (12 miles from Alpharetta, GA)
- 5 days ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 5 days ago
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held...
- Duluth, GA (12 miles from Alpharetta, GA)
- 7 days ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 7 days ago
Call Center Representative - Join Our Dynamic Team Compensation: $17$20/hour + Commission Work Arrangement: Initially remote, transitioning to in-office at Duluth or Lawrenceville, GA Schedule: MondayFriday...
- Marietta, GA (19 miles from Alpharetta, GA)
- 10 days ago
- Marietta, GA (19 miles from Alpharetta, GA)
- 10 days ago
Call Center Representative Job ID: 24515 Marietta, Gia Onsite Contract To Hire Non-Clinical Healthcare $19 - $20 Job Details Call Center Representative Needed for a Leading Healthcare Company in Marietta...
A client of Insight Global is looking for a Client Support Specialist to join their team in Alpharetta, GA. What you can expect on a typical day: Client Support. You will help our clients manage...
Client Relations Specialist - Bookkeeping and Tax
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 16 days ago
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 16 days ago
Client Relations Specialist - Bookkeeping and Tax RemoteBookkeeping & Tax ServicesFull time Sandy Springs, Georgia, United States Description This is a fully and permanently remote work from home...
Remote WorkSenior Client Support Specialist
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 30+ days ago
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 30+ days ago
Overview Job Purpose ICE Data Services, a subsidiary of ICE, has an exciting opportunity within our Strategic Support team. The Strategic Support team is responsible for owning the overall client...
Remote WorkDelivery Client Support Specialist II
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 30+ days ago
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 30+ days ago
Overview Job Purpose ICE Data Services is seeking an exceptional and highly motivated Feeds Delivery Specialist to join a fast-paced Global Delivery Team. The specialist is an integral part of ICE...
Remote WorkDemographic Data for Alpharetta, GA
Moving to Alpharetta, GA? Find some basic demographic data about Alpharetta, GA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Alpharetta, GA
Highest Education Level
Call Center Representatives in Alpharetta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- Medical Terminology
- QuickBooks
- Customer Relations
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Driving
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Events
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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