Customer Service Representative Jobs in Alpharetta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
When you join Verizon** You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we...
- Norcross, GA (14 miles from Alpharetta, GA)
- 10 hours ago
- Norcross, GA (14 miles from Alpharetta, GA)
- 10 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Representative
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 11 hours ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 11 hours ago
Ascension FBO - Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION?...
Customer Account Representative
- Roswell, GA (6 miles from Alpharetta, GA)
- 11 hours ago
- Roswell, GA (6 miles from Alpharetta, GA)
- 11 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 11 hours ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 11 hours ago
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
Part-Time Customer Service Representative
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 23 hours ago
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 23 hours ago
We at Sheltair are committed to excellence — a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we understand the importance of...
- Scottdale, GA (23 miles from Alpharetta, GA)
- 1 day ago
- Scottdale, GA (23 miles from Alpharetta, GA)
- 1 day ago
Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...
Customer Service Commercial Vehicle Sales Rep
- Doraville, GA (16 miles from Alpharetta, GA)
- 1 day ago
- Doraville, GA (16 miles from Alpharetta, GA)
- 1 day ago
Customer Service Commercial Vehicle Sales Rep Location: Doraville, GA Type: Contract with potential to go permanent Pay: $18–$21/hr DOE + $15 bonus per order once permanent Schedule:...
- Suwanee, GA (12 miles from Alpharetta, GA)
- 1 day ago
- Suwanee, GA (12 miles from Alpharetta, GA)
- 1 day ago
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....
dedicated Customer Service Representative to join our team....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Marietta, GA (19 miles from Alpharetta, GA)
- 1 day ago
- Marietta, GA (19 miles from Alpharetta, GA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Client Service Associate - Japanese Speaking Overnight Shift (Alpharetta, GA or Sandy, UT)
- Alpharetta, GA
- 1 day ago
- Alpharetta, GA
- 1 day ago
Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a...
Customer Service Associate - Morning Shift
- Woodstock, GA (8 miles from Alpharetta, GA)
- 1 day ago
- Woodstock, GA (8 miles from Alpharetta, GA)
- 1 day ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service - Self Storage Manager
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 1 day ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Norcross, GA (14 miles from Alpharetta, GA)
- 1 day ago
- Norcross, GA (14 miles from Alpharetta, GA)
- 1 day ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Demographic Data for Alpharetta, GA
Moving to Alpharetta, GA? Find some basic demographic data about Alpharetta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alpharetta, GA
Highest Education Level
Customer Service Representatives in Alpharetta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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