Customer Service Representative Jobs in Alpharetta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Canton, GA (15 miles from Alpharetta, GA)
- 2 days ago
- Canton, GA (15 miles from Alpharetta, GA)
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Store Customer Service Specialist
- Canton, GA (15 miles from Alpharetta, GA)
- 16 days ago
- Canton, GA (15 miles from Alpharetta, GA)
- 16 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Norcross, GA (14 miles from Alpharetta, GA)
- 4 hours ago
- Norcross, GA (14 miles from Alpharetta, GA)
- 4 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Atlanta, GA (23 miles from Alpharetta, GA)
- 5 hours ago
- Atlanta, GA (23 miles from Alpharetta, GA)
- 5 hours ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Customer Service Associate - Temporary
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 5 hours ago
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 7 hours ago
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 7 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 7 hours ago
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 7 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
MUST HAVES - A bachelors degree in any field and a minimum of 2 yrs call center experience....
Fraud Client Services Representative
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 8 hours ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 8 hours ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
- Decatur, GA (24 miles from Alpharetta, GA)
- 13 hours ago
- Decatur, GA (24 miles from Alpharetta, GA)
- 13 hours ago
Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2-5+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written...
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 15 hours ago
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time - Customer Service Associate - Tool Rental - Closing
- Smyrna, GA (21 miles from Alpharetta, GA)
- 16 hours ago
- Smyrna, GA (21 miles from Alpharetta, GA)
- 16 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Part Time - Customer Service - Self Storage Manager
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 16 hours ago
- Sandy Springs, GA (14 miles from Alpharetta, GA)
- 16 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Customer Service Representative
- Duluth, GA (12 miles from Alpharetta, GA)
- 22 hours ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 22 hours ago
Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely, and meaningful...
Demographic Data for Alpharetta, GA
Moving to Alpharetta, GA? Find some basic demographic data about Alpharetta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alpharetta, GA
Highest Education Level
Customer Service Representatives in Alpharetta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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