Customer Service Representative Jobs in West Bend, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Grafton, WI (16 miles from West Bend, WI)
- 15 hours ago
- Grafton, WI (16 miles from West Bend, WI)
- 15 hours ago
Position: Customer Care Advocate II Reports To: Manager I, Customer Care Location: Grafton, WI Remote Type: HYBRID - 3 days in office, 2 days remote Scope of role This role is key in meeting the...
Pharmacy Customer Service Associate
- Plymouth, WI (22 miles from West Bend, WI)
- 16 hours ago
- Plymouth, WI (22 miles from West Bend, WI)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time Cashier / Customer Service Team Member
- Plymouth, WI (22 miles from West Bend, WI)
- 1 day ago
- Plymouth, WI (22 miles from West Bend, WI)
- 1 day ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
- Sussex, WI (22 miles from West Bend, WI)
- 1 day ago
- Sussex, WI (22 miles from West Bend, WI)
- 1 day ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Care Representative (on site)
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 2 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 2 days ago
Our client in Menomonee Falls is seeking Customer Service Representatives to join their team....
Teller Customer Service Representative
- Cedarburg, WI (13 miles from West Bend, WI)
- 3 days ago
- Cedarburg, WI (13 miles from West Bend, WI)
- 3 days ago
JOB REQUIREMENTS: Are you looking for a place that gets work-lifebalance? Port Washington State Bank could be your answer. We\'re a groupof folks that truly define Midwestern nice. We love the...
Customer Service Associate--Manufacturin
- Hustisford, WI (23 miles from West Bend, WI)
- 3 days ago
- Hustisford, WI (23 miles from West Bend, WI)
- 3 days ago
JOB REQUIREMENTS: Pivot Point, a Hustisford, WI manufacturer of metalfasteners, is looking to add a Full Time Customer Service Associate toour team. This Technical Customer Service position would...
- Sussex, WI (22 miles from West Bend, WI)
- 3 days ago
- Sussex, WI (22 miles from West Bend, WI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Now Hiring a Customer Experience Coordinator With Benefits!
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 6 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 6 days ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Customer Service Administrative Professional
- Germantown, WI (16 miles from West Bend, WI)
- 7 days ago
- Germantown, WI (16 miles from West Bend, WI)
- 7 days ago
Customer Service Administrative Professional - Germantown, WI SAFEbuilt has the technical expertise to provide Community Development services, but the reason for our success is our people. Over...
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 8 days ago
- Menomonee Falls, WI (22 miles from West Bend, WI)
- 8 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Personal Lines Customer Service Representative
- Fond du Lac, WI (21 miles from West Bend, WI)
- 8 days ago
- Fond du Lac, WI (21 miles from West Bend, WI)
- 8 days ago
Job Title: Personal Lines Customer Service Representative Elevate Your Career in the Insurance Industry!...
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Customer Success Representative
- Hartland, WI (24 miles from West Bend, WI)
- 10 days ago
- Hartland, WI (24 miles from West Bend, WI)
- 10 days ago
Company History: Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing...
- Hartford, WI (13 miles from West Bend, WI)
- 10 days ago
- Hartford, WI (13 miles from West Bend, WI)
- 10 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1528 Pay Range: $15.00 to $19.23 Shift: Afternoon/Evenings Actual pay will be based on various...
Demographic Data for West Bend, WI
Moving to West Bend, WI? Find some basic demographic data about West Bend, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in West Bend, WI
Highest Education Level
Customer Service Representatives in West Bend, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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