Customer Service Representative Jobs in Wausau, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Loan Consultant II)
- Schofield, WI (10 miles from Wausau, WI)
- 2 hours ago
- Schofield, WI (10 miles from Wausau, WI)
- 2 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
What matters most Tobe successful as a Customer Service Representative at Peoples StateBank, you will need a range of skills and qualities....
Customer Service Representative - Home Medical Equipment
- Wausau, WI
- 2 days ago
- Wausau, WI
- 2 days ago
Aspirus At Home in Wausau, WI is seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team!...
JOB REQUIREMENTS: Join a dynamic manufacturing team as a CustomerService Advocate! In this hybrid role, you\'ll provide top-notchsupport, ensuring seamless order processing, issue resolution,...
Remote WorkCustomer Service Consultant WPS, a subsidiary of WEC Energy Group, is seeking a Customer Service Consultant in our Wausau, Wisconsin location. Pay & Benefits: Starting pay is $35.46 and offers...
JOB REQUIREMENTS: Join a close-knit, family-oriented body shop whereyour multitasking skills shine! We\'re seeking a friendly, organizedprofessional to handle reception, assist with accounting,...
Overview At Foot Locker we obsess over the customer. This is where you come in! We are looking for multiple part-time Customer Care Specialists, a role that is vital to our company's success. You...
JOB REQUIREMENTS: IncredibleBank TITLE Customer Support SpecialistCATEGORY Customer Support Center DESCRIPTION We know what you\'rethinking. \"What kind of name is IncredibleBank?\" Well, we\'re...
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Schofield, WI (10 miles from Wausau, WI)
- 7 days ago
- Schofield, WI (10 miles from Wausau, WI)
- 7 days ago
We are looking for a friendly Customer Service Representative (CSR) to join our team at Wausau Supply Co. (WSC)....
Airline Customer Service Agent
- Mosinee, WI (13 miles from Wausau, WI)
- 10 days ago
- Mosinee, WI (13 miles from Wausau, WI)
- 10 days ago
JOB REQUIREMENTS: Airline Customer Service Agent/AM-PM/RR - 5417DESCRIPTION/RESPONSIBILITIES: General information Job Title AirlineCustomer Service Agent/AM-PM/RR Date Thursday, February 20, 2025...
Customer Service SUPV AM/PM FT - 5416
- Mosinee, WI (13 miles from Wausau, WI)
- 10 days ago
- Mosinee, WI (13 miles from Wausau, WI)
- 10 days ago
JOB REQUIREMENTS: Customer Service SUPV AM/PM FT - 5416DESCRIPTION/RESPONSIBILITIES: General information Job Title CustomerService SUPV AM/PM FT Date Thursday, February 20, 2025 State...
Contact customers to respond toinquiries or to notify them of claim investigation results or anyplanned adjustments....
Customer Service Representative
- Schofield, WI (10 miles from Wausau, WI)
- 30+ days ago
- Schofield, WI (10 miles from Wausau, WI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Wausau, WI
Moving to Wausau, WI? Find some basic demographic data about Wausau, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wausau, WI
Highest Education Level
Customer Service Representatives in Wausau, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »