Customer Service Representative Jobs in Stevens Point, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 2 days ago
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 2 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
JOB REQUIREMENTS: Working hours are between Monday-Friday 7:45am-5:15pmand every Saturday 7:45am-12:15pm. One scheduled day off each weekduring the week. The job consists of majority teller work...
JOB REQUIREMENTS: Description Be Yourself. Build Your Career. BeExceptional Together. At Werner Electric Supply, we\'re more than anelectrical distributor - we\'re a community that empowers people...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Schofield, WI (23 miles from Stevens Point, WI)
- 8 days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 8 days ago
JOB REQUIREMENTS: Principle Duties and Responsibilities Answer phones, transfer calls and take messages Provide information to customers calling to schedule work Book and schedule appointments...
Customer Service Representative - Construction
- Stevens Point, WI
- 24 days ago
- Stevens Point, WI
- 24 days ago
Be Yourself. Build Your Career. Be Exceptional Together. At Werner Electric Supply, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly...
Customer Account Representative
- Plover, WI (9 miles from Stevens Point, WI)
- 60+ days ago
- Plover, WI (9 miles from Stevens Point, WI)
- 60+ days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Customer Service Representative (Loan Consultant II)
- Schofield, WI (23 miles from Stevens Point, WI)
- 30+ days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Associate (Part Time)
- Stevens Point, WI
- 30+ days ago
- Stevens Point, WI
- 30+ days ago
Job #: 202691 Title: Customer Service Associate (Part Time) Location: Stevens Point Salary Range: Competitve Description: Are you passionate about delivering outstanding customer service and...
Customer Service Representative (Loan Consultant II)
- Schofield, WI (23 miles from Stevens Point, WI)
- 30+ days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 30+ days ago
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Schofield, WI (23 miles from Stevens Point, WI)
- 30+ days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 30+ days ago
We are looking for a friendly Customer Service Representative (CSR) to join our team at Wausau Supply Co. (WSC)....
Customer Service- Account Assistant
- Plover, WI (9 miles from Stevens Point, WI)
- 45+ days ago
- Plover, WI (9 miles from Stevens Point, WI)
- 45+ days ago
Job #: 202607 Title: Customer Service- Account Assistant Location: Plover Salary Range: $17.50-$18/hour based on experience Description: Great opportunity working for a Plover area client as a...
Role Specific Information Job Description Required Weekend Availability About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes...
Customer Service Rep(02040) - 3033 Church St
- Stevens Point, WI
- 90+ days ago
- Stevens Point, WI
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Demographic Data for Stevens Point, WI
Moving to Stevens Point, WI? Find some basic demographic data about Stevens Point, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Stevens Point, WI
Highest Education Level
Customer Service Representatives in Stevens Point, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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