Customer Service Representative Jobs in Racine, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 115 Jobs

Sr. Consumer Loan Specialist - Sales Customer Service

West Allis, WI (23 miles from Racine, WI)
2 hours ago

West Allis, WI (23 miles from Racine, WI)
2 hours ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Remote Customer Support Rep No Calls, Just Emails & Chats

Milwaukee, WI (22 miles from Racine, WI)
3 hours ago

Milwaukee, WI (22 miles from Racine, WI)
3 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

W2 - Desktop Support I (Customer service, MS Active Directory, MS SCCM imaging software) - Onsite

Milwaukee, WI (22 miles from Racine, WI)
11 hours ago

Milwaukee, WI (22 miles from Racine, WI)
11 hours ago

W2 - Desktop Support I (Customer service, MS Active Directory, MS SCCM imaging software) - Onsite Description: Client is looking for a Desktop Support 1 resource to work 40 hours a week, Sunday,...

Medical Customer Service

Milwaukee, WI (22 miles from Racine, WI)
12 hours ago

Milwaukee, WI (22 miles from Racine, WI)
12 hours ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Customer Service Rep I

Kenosha, WI (7 miles from Racine, WI)
15 hours ago

Kenosha, WI (7 miles from Racine, WI)
15 hours ago

Overview This position is onsite at the Corporate Headquarters located in Kenosha, WI. Who we are: People know Snap-on for the quality of our products, but we know that it is the passion and...

Blood Collection Staff - Customer Service

Milwaukee, WI (22 miles from Racine, WI)
15 hours ago

Milwaukee, WI (22 miles from Racine, WI)
15 hours ago

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...

DMV Customer Service Representative - Milwaukee Northeast

Milwaukee, WI (22 miles from Racine, WI)
15 hours ago

Milwaukee, WI (22 miles from Racine, WI)
15 hours ago

Position Summary This DMV Customer Service Representative position is located at the Milwaukee Northeast Customer Service Center and provides face-to-face customer support on driver licensing and vehicle...

Customer Service Advisor

Franklin, WI (15 miles from Racine, WI)
1 day ago

Franklin, WI (15 miles from Racine, WI)
1 day ago

Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...

Customer Service Representative - Overnights

Rochester, WI (22 miles from Racine, WI)
1 day ago

Rochester, WI (22 miles from Racine, WI)
1 day ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

Union Grove, WI (13 miles from Racine, WI)
1 day ago

Union Grove, WI (13 miles from Racine, WI)
1 day ago

Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...

Customer Service Representative

Sturtevant, WI (7 miles from Racine, WI)
1 day ago

Sturtevant, WI (7 miles from Racine, WI)
1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Specialist I

Zion, IL (19 miles from Racine, WI)
1 day ago

Zion, IL (19 miles from Racine, WI)
1 day ago

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the...

Remote Work

Customer Service Represetantive

Milwaukee, WI (22 miles from Racine, WI)
1 day ago

Milwaukee, WI (22 miles from Racine, WI)
1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Pharmacy Customer Service Associate

Milwaukee, WI (22 miles from Racine, WI)
1 day ago

Milwaukee, WI (22 miles from Racine, WI)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

Mount Pleasant, WI (7 miles from Racine, WI)
2 days ago

Mount Pleasant, WI (7 miles from Racine, WI)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

View all 115 jobs

Demographic Data for Racine, WI

Moving to Racine, WI? Find some basic demographic data about Racine, WI below.

Median Age

Average Household Income

Home Value vs Household Income in Racine, WI

Local

National

Total Population

128,061

Number of Businesses

2,276

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Racine, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Racine, WI offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.4%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Racine, WI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

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