Customer Service Representative Jobs in Pleasant Prairie, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 104 Jobs

Store Customer Service Specialist

Lake Zurich, IL (23 miles from Pleasant Prairie, WI)
9 days ago

Lake Zurich, IL (23 miles from Pleasant Prairie, WI)
9 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Market Client Service Representative

Round Lake Beach, IL (17 miles from Pleasant Prairie, WI)
7 hours ago

Round Lake Beach, IL (17 miles from Pleasant Prairie, WI)
7 hours ago

Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...

Client Service Representative

Gurnee, IL (10 miles from Pleasant Prairie, WI)
7 hours ago

Gurnee, IL (10 miles from Pleasant Prairie, WI)
7 hours ago

Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...

Customer Service Rep I

Kenosha, WI (7 miles from Pleasant Prairie, WI)
15 hours ago

Kenosha, WI (7 miles from Pleasant Prairie, WI)
15 hours ago

Overview This position is onsite at the Corporate Headquarters located in Kenosha, WI. Who we are: People know Snap-on for the quality of our products, but we know that it is the passion and...

Customer Service Engineer - Cincinnati/Dayton

Gurnee, IL (10 miles from Pleasant Prairie, WI)
15 hours ago

Gurnee, IL (10 miles from Pleasant Prairie, WI)
15 hours ago

Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...

Customer Service Engineer - Indianapolis/Cincinnati

Gurnee, IL (10 miles from Pleasant Prairie, WI)
15 hours ago

Gurnee, IL (10 miles from Pleasant Prairie, WI)
15 hours ago

Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...

Customer Service Engineer - Little Rock, Arkansas

Gurnee, IL (10 miles from Pleasant Prairie, WI)
15 hours ago

Gurnee, IL (10 miles from Pleasant Prairie, WI)
15 hours ago

Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...

Customer Service II

Waukegan, IL (11 miles from Pleasant Prairie, WI)
1 day ago

Waukegan, IL (11 miles from Pleasant Prairie, WI)
1 day ago

This is a hybrid position. 3 days in office, 2 days at home. (after training days will be flexible) 8:30-5 Looking for local candidates only. Day to day Entering orders in SAP majority of the day,...

Customer Service Representative, Mornings

Mundelein, IL (20 miles from Pleasant Prairie, WI)
1 day ago

Mundelein, IL (20 miles from Pleasant Prairie, WI)
1 day ago

Store 4706747: 2250 W Rte 83, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Bilingual

Pell Lake, WI (23 miles from Pleasant Prairie, WI)
1 day ago

Pell Lake, WI (23 miles from Pleasant Prairie, WI)
1 day ago

Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...

Customer Service Representative - Overnights

Rochester, WI (22 miles from Pleasant Prairie, WI)
1 day ago

Rochester, WI (22 miles from Pleasant Prairie, WI)
1 day ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

Sturtevant, WI (11 miles from Pleasant Prairie, WI)
1 day ago

Sturtevant, WI (11 miles from Pleasant Prairie, WI)
1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Specialist I

Zion, IL (5 miles from Pleasant Prairie, WI)
1 day ago

Zion, IL (5 miles from Pleasant Prairie, WI)
1 day ago

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the...

Remote Work

Temporary Customer Service Representative

Libertyville, IL (17 miles from Pleasant Prairie, WI)
1 day ago

Libertyville, IL (17 miles from Pleasant Prairie, WI)
1 day ago

Customer Service Representative (Temporary/Contract) Our client in Libertyville is seeking a temporary Customer Service Representative/Order Processor for a 2-4 week contract (could be extended) who...

Customer Service Representative - Part-Time

Lincolnshire, IL (23 miles from Pleasant Prairie, WI)
1 day ago

Lincolnshire, IL (23 miles from Pleasant Prairie, WI)
1 day ago

Minimum of two years high volume call center experience. Prior Banking and/or Premium Finance experience....

View all 104 jobs

Demographic Data for Pleasant Prairie, WI

Moving to Pleasant Prairie, WI? Find some basic demographic data about Pleasant Prairie, WI below.

Median Age

Average Household Income

Home Value vs Household Income in Pleasant Prairie, WI

Local

National

Total Population

17,559

Number of Businesses

424

City Size

Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Pleasant Prairie, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pleasant Prairie, WI offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.4%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pleasant Prairie, WI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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