Customer Service Representative Jobs in Onalaska, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Winona, MN (18 miles from Onalaska, WI)
- 6 days ago
- Multi-Color Corporation
- Winona, MN (18 miles from Onalaska, WI)
- 6 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
- West Salem, WI (8 miles from Onalaska, WI)
- 14 hours ago
- West Salem, WI (8 miles from Onalaska, WI)
- 14 hours ago
JOB REQUIREMENTS: Join Our Team as a Member Service Representative! Areyou passionate about making a difference in people\'s financial livesand bringing a smile to every interaction? Altra Federal...
Part Time Cashier / Customer Service Team Member
- Winona, MN (18 miles from Onalaska, WI)
- 2 days ago
- Winona, MN (18 miles from Onalaska, WI)
- 2 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Member Service Representative I, West Salem WI
- West Salem, WI (8 miles from Onalaska, WI)
- 3 days ago
- West Salem, WI (8 miles from Onalaska, WI)
- 3 days ago
Join Our Team as a Member Service Representative! Are you passionate about making a difference in people's financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Member Service Representative I, West Salem WI - MEMBE001978-00001
- West Salem, WI (8 miles from Onalaska, WI)
- 4 days ago
- West Salem, WI (8 miles from Onalaska, WI)
- 4 days ago
Join Our Team as a Member Service Representative! Are you passionate about making a difference in peoples financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...
- Sparta, WI (23 miles from Onalaska, WI)
- 6 days ago
- Sparta, WI (23 miles from Onalaska, WI)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
What You'll Do: Resolve customer issues and answer patient inquiries regarding accounts, charges, and procedures through effective communication and one-call resolution guidelines....
Blood Collections Customer Service
- La Crosse, WI (9 miles from Onalaska, WI)
- 10 days ago
- La Crosse, WI (9 miles from Onalaska, WI)
- 10 days ago
JOB REQUIREMENTS: By joining the American Red Cross you will touchmillions of lives every year and experience the greatness of the humanspirit at its best. Are you ready to be part of the world\'s...
- La Crosse, WI (9 miles from Onalaska, WI)
- 10 days ago
- La Crosse, WI (9 miles from Onalaska, WI)
- 10 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 532 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
- La Crosse, WI (9 miles from Onalaska, WI)
- 17 days ago
- La Crosse, WI (9 miles from Onalaska, WI)
- 17 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Department 850 Pay Range: $15.00 to $19.23 Shift: Daytime Actual pay will be based on various factors, such...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Winona, MN (18 miles from Onalaska, WI)
- 25 days ago
- Winona, MN (18 miles from Onalaska, WI)
- 25 days ago
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a...
Customer Service Representative
- Dakota, MN (7 miles from Onalaska, WI)
- 25 days ago
- Dakota, MN (7 miles from Onalaska, WI)
- 25 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Demographic Data for Onalaska, WI
Moving to Onalaska, WI? Find some basic demographic data about Onalaska, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Onalaska, WI
Highest Education Level
Customer Service Representatives in Onalaska, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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