Customer Service Representative Jobs in Onalaska, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 22 Jobs

Veterinary Receptionist

Are you a people person who takes pride in serving others and solving problems for animals and people? The receptionist is the first line caregiver for our clients and an advocate for best...

Job Opportunity: Client Care Specialist Overview: Be the welcoming face and voice of our practice! As a Client Care Specialist (CCS), you’ll handle client interactions, manage patient files, and...

Customer Service Representative - Collision Center

  • La Crosse, WI (9 miles from Onalaska, WI)
  • 20 hours ago
  • La Crosse, WI (9 miles from Onalaska, WI)
  • 20 hours ago

Customer Service Representative Responsibilities: Responsible for greeting customers coming into the service department for all service needs....

Client Service Specialist Risk Asset

  • Onalaska, WI
  • 1 day ago
  • Onalaska, WI
  • 1 day ago

JOB REQUIREMENTS: Empowered to live. Inspired to work. Compeer Financialis a member-owned cooperative located in Illinois, Minnesota andWisconsin. We bring together team members with a variety of...

Member Service Representative I

  • Onalaska, WI
  • 2 days ago
  • Onalaska, WI
  • 2 days ago

JOB REQUIREMENTS: Join Our Team as a Member Service Representative! Areyou passionate about making a difference in people\'s financial livesand bringing a smile to every interaction? Altra Federal...

Join Our Team as a Member Service Representative! Are you passionate about making a difference in people's financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...

Customer Service/Sales

  • Onalaska, WI
  • 6 days ago
  • Onalaska, WI
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Full Time Member Service Representative I - FULLT001964-00001

  • Onalaska, WI
  • 7 days ago
  • Onalaska, WI
  • 7 days ago

Join Our Team as a Member Service Representative! Are you passionate about making a difference in peoples financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...

Customer Service Associate - Winona, MN - (Part-Time)

  • Winona, MN (18 miles from Onalaska, WI)
  • 7 days ago
  • Winona, MN (18 miles from Onalaska, WI)
  • 7 days ago

Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....

Client Service Associate - Non - Registered

  • La Crosse, WI (9 miles from Onalaska, WI)
  • 9 days ago
  • La Crosse, WI (9 miles from Onalaska, WI)
  • 9 days ago

Client Service Associate - Non - Registered Location US-OR-Medford ID 2025-7238 Category Branch Office Support Position Type Regular | Full Time Work Type Onsite Why Stifel Stifel strives for a...

Customer Service Rep

  • La Crosse, WI (9 miles from Onalaska, WI)
  • 17 days ago
  • La Crosse, WI (9 miles from Onalaska, WI)
  • 17 days ago

JOB REQUIREMENTS: This employee communicates with customers for thepurposes of answering questions, resolving problems, determining ongoingand additional product/service needs, and supporting...

Part Time Cashier / Customer Service Team Member

  • Winona, MN (18 miles from Onalaska, WI)
  • 18 days ago
  • Winona, MN (18 miles from Onalaska, WI)
  • 18 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....

Customer Care Representative

  • La Crosse, WI (9 miles from Onalaska, WI)
  • 21 days ago
  • La Crosse, WI (9 miles from Onalaska, WI)
  • 21 days ago

Job Type Full-time Description Are you an outgoing motivated individual that is a self-starter and great with customers? Want to learn new things and continue to build your professional skillset?...

Retail Customer Service Representative

  • Onalaska, WI
  • 23 days ago
  • Onalaska, WI
  • 23 days ago

Purpose at Ashley : The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Part Time Customer Service Representative - La Crosse Airport

  • La Crosse, WI (9 miles from Onalaska, WI)
  • 29 days ago
  • La Crosse, WI (9 miles from Onalaska, WI)
  • 29 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Demographic Data for Onalaska, WI

Moving to Onalaska, WI? Find some basic demographic data about Onalaska, WI below.


Local
National
24,523
659
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Onalaska, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Onalaska, WI offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Onalaska, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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