Customer Service Representative Jobs in Monona, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Waunakee, WI (11 miles from Monona, WI)
- 8 hours ago
- Waunakee, WI (11 miles from Monona, WI)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 19 hours ago
- Madison, WI (2 miles from Monona, WI)
- 19 hours ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Client Services Representative II, Mon-Fri 10:30a-7:00p
- Madison, WI (2 miles from Monona, WI)
- 20 hours ago
- Madison, WI (2 miles from Monona, WI)
- 20 hours ago
Customer Service Representative II will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Schedule: Monday - Friday, 10:30am - 7:00pm....
Blood Collection Customer Service
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
JOB REQUIREMENTS: By joining the American Red Cross you will touchmillions of lives every year and experience the greatness of the humanspirit at its best. Are you ready to be part of the world\'s...
Part Time CLUB Customer Service Outfitter
- Sun Prairie, WI (14 miles from Monona, WI)
- 1 day ago
- Sun Prairie, WI (14 miles from Monona, WI)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative - Sales and Service (WFH)
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
AT&T Customer Service Representative - Sales and Service (WFH) in Madison , Wisconsin Job Description: Premier Service Consultant - Sales and Service (WFH) Note: This is a full-time remote Work from...
Remote Work- Madison, WI (2 miles from Monona, WI)
- 1 day ago
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
Wilson Language Training Customer Success Specialist in Madison , Wisconsin Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed...
Customer Service Revenue Agent-Front Counter
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
Position Summary We are filling two Revenue Agent positions. Both positions will work onsite providing customer service in person, by phone, and in writing. The Front Counter position has primary...
Customer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
Customer Service Representatives at Rove Pest Control are the first point of contact for our customers....
Full Time Club Customer Service Outfitter
- Sun Prairie, WI (14 miles from Monona, WI)
- 2 days ago
- Sun Prairie, WI (14 miles from Monona, WI)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Pharmacy Customer Service Associate
- Madison, WI (2 miles from Monona, WI)
- 2 days ago
- Madison, WI (2 miles from Monona, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time Customer Service Associate
- Madison, WI (2 miles from Monona, WI)
- 3 days ago
- Madison, WI (2 miles from Monona, WI)
- 3 days ago
Hertz is looking for a Part Time Customer Experience Specialist! Come join a winning team! The Customer Experience Specialist provides customer service that is above and beyond for customer...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Madison, WI (2 miles from Monona, WI)
- 3 days ago
- Madison, WI (2 miles from Monona, WI)
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
- Madison, WI (2 miles from Monona, WI)
- 3 days ago
- Madison, WI (2 miles from Monona, WI)
- 3 days ago
WindStream Communications Analyst II-Customer Service in Madison , Wisconsin Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and...
- Verona, WI (9 miles from Monona, WI)
- 5 days ago
- Verona, WI (9 miles from Monona, WI)
- 5 days ago
JOB REQUIREMENTS: * Provide technical support * Troubleshooting *Pricing and problem solving to customers and internal departments *Performing take offs * Submitting pricing to customers *...
Demographic Data for Monona, WI
Moving to Monona, WI? Find some basic demographic data about Monona, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Monona, WI
Highest Education Level
Customer Service Representatives in Monona, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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