Customer Service Representative Jobs in Mequon, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Waukesha, WI (18 miles from Mequon, WI)
- 8 hours ago
- Waukesha, WI (18 miles from Mequon, WI)
- 8 hours ago
Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful...
- Franklin, WI (23 miles from Mequon, WI)
- 9 hours ago
- Franklin, WI (23 miles from Mequon, WI)
- 9 hours ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Service Representative
- Cudahy, WI (19 miles from Mequon, WI)
- 9 hours ago
- Cudahy, WI (19 miles from Mequon, WI)
- 9 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Milwaukee, WI (12 miles from Mequon, WI)
- 9 hours ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 9 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Beverage
- Pewaukee, WI (18 miles from Mequon, WI)
- 11 hours ago
- Pewaukee, WI (18 miles from Mequon, WI)
- 11 hours ago
CUSTOMER SERVICE REPRESENTATIVE Belong to the Boelter community that brings people together......
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple Locations)
- Bayside, WI (5 miles from Mequon, WI)
- 16 hours ago
- Bayside, WI (5 miles from Mequon, WI)
- 16 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Brookfield, WI (13 miles from Mequon, WI)
- 16 hours ago
- Brookfield, WI (13 miles from Mequon, WI)
- 16 hours ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Service Represetantive
- Milwaukee, WI (12 miles from Mequon, WI)
- 18 hours ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 18 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- Milwaukee, WI (12 miles from Mequon, WI)
- 18 hours ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Waukesha, WI (18 miles from Mequon, WI)
- 1 day ago
- Waukesha, WI (18 miles from Mequon, WI)
- 1 day ago
JOB REQUIREMENTS: Job Summary: The Customer Care Specialist I assistsmembers or providers with routine service inquiries. EssentialFunctions: Resolve member or provider routine service...
- Waukesha, WI (18 miles from Mequon, WI)
- 1 day ago
- Waukesha, WI (18 miles from Mequon, WI)
- 1 day ago
JOB REQUIREMENTS: This employee communicates with customers for thepurposes of answering questions, resolving problems, determining ongoingand additional product/service needs, and supporting...
- Franklin, WI (23 miles from Mequon, WI)
- 1 day ago
- Franklin, WI (23 miles from Mequon, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Representative (on site)
- Menomonee Falls, WI (10 miles from Mequon, WI)
- 1 day ago
- Menomonee Falls, WI (10 miles from Mequon, WI)
- 1 day ago
Our client in Menomonee Falls is seeking Customer Service Representatives to join their team....
- Milwaukee, WI (12 miles from Mequon, WI)
- 1 day ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 1 day ago
Corporate Resources, on behalf of our client located in Milwaukee, WI, is hiring a full-time, permanent Customer Service Specialist. Customer Service Specialist - Milwaukee, WI...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Glendale, WI (5 miles from Mequon, WI)
- 1 day ago
- Glendale, WI (5 miles from Mequon, WI)
- 1 day ago
Summary** Posted: Mar 6, 2025 Role Number:**114438158** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Demographic Data for Mequon, WI
Moving to Mequon, WI? Find some basic demographic data about Mequon, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mequon, WI
Highest Education Level
Customer Service Representatives in Mequon, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »