Customer Service Representative Jobs in La Crosse, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Member Service Representative I, West Salem WI
- West Salem, WI (8 miles from La Crosse, WI)
- 2 days ago
- West Salem, WI (8 miles from La Crosse, WI)
- 2 days ago
Join Our Team as a Member Service Representative! Are you passionate about making a difference in people's financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...
Customer Service Representative
- Onalaska, WI (9 miles from La Crosse, WI)
- 2 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 2 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Member Service Representative II
- Viroqua, WI (22 miles from La Crosse, WI)
- 3 days ago
- Viroqua, WI (22 miles from La Crosse, WI)
- 3 days ago
JOB REQUIREMENTS: Member Service Representative I Perform Member ServiceRepresentative duties including but not limited to Maintaining commentsand notes on accounts, handling currency, basic...
Member Service Representative I, West Salem WI - MEMBE001978-00001
- West Salem, WI (8 miles from La Crosse, WI)
- 3 days ago
- West Salem, WI (8 miles from La Crosse, WI)
- 3 days ago
Join Our Team as a Member Service Representative! Are you passionate about making a difference in peoples financial lives and bringing a smile to every interaction? Altra Federal Credit Union is...
- Sparta, WI (21 miles from La Crosse, WI)
- 5 days ago
- Sparta, WI (21 miles from La Crosse, WI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Accounts Receivable Rep (Customer Service Focused)
- Onalaska, WI (9 miles from La Crosse, WI)
- 5 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 5 days ago
What You'll Do: Resolve customer issues and answer patient inquiries regarding accounts, charges, and procedures through effective communication and one-call resolution guidelines....
JOB REQUIREMENTS: By joining the American Red Cross you will touchmillions of lives every year and experience the greatness of the humanspirit at its best. Are you ready to be part of the world\'s...
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 532 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Department 850 Pay Range: $15.00 to $19.23 Shift: Daytime Actual pay will be based on various factors, such...
Retail Customer Service Associate
- Onalaska, WI (9 miles from La Crosse, WI)
- 16 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 16 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative
- Dakota, MN (14 miles from La Crosse, WI)
- 24 days ago
- Dakota, MN (14 miles from La Crosse, WI)
- 24 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Account Representative
- Onalaska, WI (9 miles from La Crosse, WI)
- 29 days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 29 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Retail Customer Service Associate
- Onalaska, WI (9 miles from La Crosse, WI)
- 30+ days ago
- Onalaska, WI (9 miles from La Crosse, WI)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for La Crosse, WI
Moving to La Crosse, WI? Find some basic demographic data about La Crosse, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in La Crosse, WI
Highest Education Level
Customer Service Representatives in La Crosse, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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