Customer Service Representative Jobs in Janesville, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Delavan, WI (20 miles from Janesville, WI)
- 1 hour ago
- Delavan, WI (20 miles from Janesville, WI)
- 1 hour ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
- Whitewater, WI (18 miles from Janesville, WI)
- 13 hours ago
- Whitewater, WI (18 miles from Janesville, WI)
- 13 hours ago
Coperion K-Tron is looking for a Customer Service/Sales Representative located in Whitewater, WI or Kansas City, MO. The Customer Service/Sales Representative will be responsible for acting as...
One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....
Customer Support Representative
- Beloit, WI (11 miles from Janesville, WI)
- 2 days ago
- Beloit, WI (11 miles from Janesville, WI)
- 2 days ago
Working for AccuLynx: AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year...
Member Service Representative Trainer and Complaint Coordinator
- Janesville, WI
- 5 days ago
- Janesville, WI
- 5 days ago
Overview Coordinates training sessions for new and existing member service representatives.reviewing complaints on an ongoing basis to provide service excellence to all MercyCare Health Plan's...
- Evansville, WI (10 miles from Janesville, WI)
- 6 days ago
- Evansville, WI (10 miles from Janesville, WI)
- 6 days ago
****TRAINING IN DUBUQUE, IOWA may be required. No more than one week. Job Title: Customer Support Specialist 1 Department: Customer Service FLSA Status: Non-Exempt The Customer Support Specialist...
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 7 days ago
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Beloit, WI (11 miles from Janesville, WI)
- 9 days ago
- Beloit, WI (11 miles from Janesville, WI)
- 9 days ago
Customer Service Beloit, WI 53511 Posted: 04/06/2025 Job Number: 758098 Pay Rate: 16.00 Industry: Food / Beverage JOB DESCRIPTION Position Title: Customer Service Wage: $16.00 - $18.00/hour Shift:...
Customer Service Representative
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 14 days ago
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Janesville, WI (6 miles from Janesville, WI)
- 17 days ago
- Janesville, WI (6 miles from Janesville, WI)
- 17 days ago
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute...
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1503 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
link Adecco is hiring a 1st shift Customer Service Representative located in Janesville....
Customer Service Representative
- Roscoe, IL (21 miles from Janesville, WI)
- 23 days ago
- Roscoe, IL (21 miles from Janesville, WI)
- 23 days ago
Position Summary: Schafer Industries is currently seeking a Customer Service Representative for its Schafer Gear Works operation in Roscoe, IL. Why Work at Schafer Industries?...
Customer Service Rep(02081) - 5041 Caddis Bend Unit C
- Fitchburg, WI (22 miles from Janesville, WI)
- 60+ days ago
- Fitchburg, WI (22 miles from Janesville, WI)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02022) - 2200 W Court St
- Janesville, WI
- 90+ days ago
- Janesville, WI
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Demographic Data for Janesville, WI
Moving to Janesville, WI? Find some basic demographic data about Janesville, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Janesville, WI
Highest Education Level
Customer Service Representatives in Janesville, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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