Customer Service Representative Jobs in Germantown, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple Locations)
- Menomonee Falls, WI (6 miles from Germantown, WI)
- 45+ days ago
- Menomonee Falls, WI (6 miles from Germantown, WI)
- 45+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- Milwaukee, WI (17 miles from Germantown, WI)
- 14 days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 14 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Representative
- Milwaukee, WI (17 miles from Germantown, WI)
- 7 hours ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 7 hours ago
Bilingual Customer Service Representative PeopleShare Milwaukee, WI, US 3w ago Retail Sales Associate - Bilingual | $14.00/HR Plus Commision - Can make up to 24/HR | Milwaukee, WI Contribute to Financial...
- Milwaukee, WI (17 miles from Germantown, WI)
- 10 hours ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 10 hours ago
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
- Waukesha, WI (14 miles from Germantown, WI)
- 11 hours ago
- Waukesha, WI (14 miles from Germantown, WI)
- 11 hours ago
Carlisle Companies Incorporated, a worldwide leading diversified manufacturer of premium building products and related technology has an immediate opening for a Customer Service Representative I to...
Client Service Representative, National Accounts
- Milwaukee, WI (17 miles from Germantown, WI)
- 11 hours ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative - PART TIME
- Milwaukee, WI (17 miles from Germantown, WI)
- 16 hours ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 16 hours ago
Customer Service Representatives – Work from Home! Now hiring PART TIME staff until July 2025 Must be located in the state of Wisconsin Why Join Us?...
Remote WorkCustomer Service Representative - Patient Registration II
- Mequon, WI (9 miles from Germantown, WI)
- 23 hours ago
- Mequon, WI (9 miles from Germantown, WI)
- 23 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Shorewood, WI (16 miles from Germantown, WI)
- 23 hours ago
- Shorewood, WI (16 miles from Germantown, WI)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
LP Customer Service Associate II
- West Allis, WI (15 miles from Germantown, WI)
- 1 day ago
- West Allis, WI (15 miles from Germantown, WI)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Muskego, WI (24 miles from Germantown, WI)
- 1 day ago
- Muskego, WI (24 miles from Germantown, WI)
- 1 day ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Customer Service Representative - Parts
- Elm Grove, WI (13 miles from Germantown, WI)
- 1 day ago
- Elm Grove, WI (13 miles from Germantown, WI)
- 1 day ago
NowHiring: Customer Service Representative Service & Parts Champion in ElmGrove, WI! Do you love solving problems, keeping things organized, andmaking customers smile?...
JOB REQUIREMENTS: Ellsworth Corporation GDI,Germantown,Germantown, WI53022, USA Title Customer Service Representative (Part Time) JobCategory: Sales Risquisition Number: CUSTO002782 Posted: April 14...
Lab Client Services Representative - Waukesha - Every Other Weekend, 2nd Shift
- Waukesha, WI (14 miles from Germantown, WI)
- 2 days ago
- Waukesha, WI (14 miles from Germantown, WI)
- 2 days ago
We Are Hiring : Lab Client Services Representative - Waukesha - Every Other Weekend, 2nd Shift Begin your story with ProHealth Care Laboratory Services. Enjoy our video series featuring our own...
Customer Service Representative - Patient Registration
- Wauwatosa, WI (13 miles from Germantown, WI)
- 2 days ago
- Wauwatosa, WI (13 miles from Germantown, WI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Germantown, WI
Moving to Germantown, WI? Find some basic demographic data about Germantown, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Germantown, WI
Highest Education Level
Customer Service Representatives in Germantown, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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