Customer Service Representative Jobs in Genoa City, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Customer Service Associate - Temporary

  • Hainesville, IL (20 miles from Genoa City, WI)
  • 8 hours ago
  • Hainesville, IL (20 miles from Genoa City, WI)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Gurnee, IL (23 miles from Genoa City, WI)
  • 8 hours ago
  • Gurnee, IL (23 miles from Genoa City, WI)
  • 8 hours ago

Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Account Representative

  • Delavan, WI (17 miles from Genoa City, WI)
  • 23 hours ago
  • Delavan, WI (17 miles from Genoa City, WI)
  • 23 hours ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Customer Service Specialist I

  • Zion, IL (24 miles from Genoa City, WI)
  • 1 day ago
  • Zion, IL (24 miles from Genoa City, WI)
  • 1 day ago

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the...

Remote Work

Customer Service Representative

  • Spring Grove, IL (9 miles from Genoa City, WI)
  • 2 days ago
  • Spring Grove, IL (9 miles from Genoa City, WI)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Internship - Summer 2025

  • Union Grove, WI (19 miles from Genoa City, WI)
  • 3 days ago
  • Union Grove, WI (19 miles from Genoa City, WI)
  • 3 days ago

Customer Service Internship Paid Internship - Summer 2025 $21.50 per hour Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Career opportunities are calling - at Uline! As a Customer Service...

Customer Service Management Trainee

  • Union Grove, WI (19 miles from Genoa City, WI)
  • 3 days ago
  • Union Grove, WI (19 miles from Genoa City, WI)
  • 3 days ago

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....

Customer Service Representative - Overnights

  • Bristol, WI (16 miles from Genoa City, WI)
  • 3 days ago
  • Bristol, WI (16 miles from Genoa City, WI)
  • 3 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Big Bend, WI (24 miles from Genoa City, WI)
  • 3 days ago
  • Big Bend, WI (24 miles from Genoa City, WI)
  • 3 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Pleasant Prairie, WI (23 miles from Genoa City, WI)
  • 3 days ago
  • Pleasant Prairie, WI (23 miles from Genoa City, WI)
  • 3 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Bristol, WI (16 miles from Genoa City, WI)
  • 3 days ago
  • Bristol, WI (16 miles from Genoa City, WI)
  • 3 days ago

Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...

Customer Service Representative

  • Gurnee, IL (23 miles from Genoa City, WI)
  • 3 days ago
  • Gurnee, IL (23 miles from Genoa City, WI)
  • 3 days ago

Customer Service Representative Hybrid- Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces...

Customer Service Representative

  • Pleasant Prairie, WI (23 miles from Genoa City, WI)
  • 4 days ago
  • Pleasant Prairie, WI (23 miles from Genoa City, WI)
  • 4 days ago

JOB REQUIREMENTS: Purpose of Role The Customer Service Representative(CSR) serves as the first point of contact for customers, providingexceptional service and support to address inquiries, resolve...

Customer Service Rep(02961) - 469-B W. Liberty St.

  • Wauconda, IL (21 miles from Genoa City, WI)
  • 4 days ago
  • Wauconda, IL (21 miles from Genoa City, WI)
  • 4 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Pharmacy Customer Service Associate

  • Grayslake, IL (20 miles from Genoa City, WI)
  • 5 days ago
  • Grayslake, IL (20 miles from Genoa City, WI)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Genoa City, WI

Moving to Genoa City, WI? Find some basic demographic data about Genoa City, WI below.


Local
National
9,064
107
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Genoa City, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Genoa City, WI offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Genoa City, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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