Customer Service Representative Jobs in Franklin, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sr. Consumer Loan Specialist - Sales Customer Service
- West Allis, WI (9 miles from Franklin, WI)
- 2 hours ago
- West Allis, WI (9 miles from Franklin, WI)
- 2 hours ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Milwaukee, WI (11 miles from Franklin, WI)
- 3 hours ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 3 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkW2 - Desktop Support I (Customer service, MS Active Directory, MS SCCM imaging software) - Onsite
- Milwaukee, WI (11 miles from Franklin, WI)
- 11 hours ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 11 hours ago
W2 - Desktop Support I (Customer service, MS Active Directory, MS SCCM imaging software) - Onsite Description: Client is looking for a Desktop Support 1 resource to work 40 hours a week, Sunday,...
- Milwaukee, WI (11 miles from Franklin, WI)
- 12 hours ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 12 hours ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Customer Account Representative
- Waukesha, WI (14 miles from Franklin, WI)
- 14 hours ago
- Waukesha, WI (14 miles from Franklin, WI)
- 14 hours ago
JOB REQUIREMENTS: Description Be Yourself. Build Your Career. BeExceptional Together. At Werner Electric Supply, we\'re more than anelectrical distributor - we\'re a community that empowers people...
- Kenosha, WI (20 miles from Franklin, WI)
- 15 hours ago
- Kenosha, WI (20 miles from Franklin, WI)
- 15 hours ago
Overview This position is onsite at the Corporate Headquarters located in Kenosha, WI. Who we are: People know Snap-on for the quality of our products, but we know that it is the passion and...
Business to Business Customer Service Job Details C0001225248P
- Brookfield, WI (12 miles from Franklin, WI)
- 15 hours ago
- Brookfield, WI (12 miles from Franklin, WI)
- 15 hours ago
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future....
Blood Collection Staff - Customer Service
- Milwaukee, WI (11 miles from Franklin, WI)
- 15 hours ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 15 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
DMV Customer Service Representative - Milwaukee Northeast
- Milwaukee, WI (11 miles from Franklin, WI)
- 15 hours ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 15 hours ago
Position Summary This DMV Customer Service Representative position is located at the Milwaukee Northeast Customer Service Center and provides face-to-face customer support on driver licensing and vehicle...
Customer Account Representative
- Pewaukee, WI (18 miles from Franklin, WI)
- 15 hours ago
- Pewaukee, WI (18 miles from Franklin, WI)
- 15 hours ago
Be Yourself. Build Your Career. Be Exceptional Together. At Werner Electric Supply, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly...
- Waukesha, WI (14 miles from Franklin, WI)
- 1 day ago
- Waukesha, WI (14 miles from Franklin, WI)
- 1 day ago
Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful...
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Service Representative - Overnights
- Rochester, WI (14 miles from Franklin, WI)
- 1 day ago
- Rochester, WI (14 miles from Franklin, WI)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Union Grove, WI (12 miles from Franklin, WI)
- 1 day ago
- Union Grove, WI (12 miles from Franklin, WI)
- 1 day ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative
- Sturtevant, WI (13 miles from Franklin, WI)
- 1 day ago
- Sturtevant, WI (13 miles from Franklin, WI)
- 1 day ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Demographic Data for Franklin, WI
Moving to Franklin, WI? Find some basic demographic data about Franklin, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Franklin, WI
Highest Education Level
Customer Service Representatives in Franklin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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