Customer Service Representative Jobs in Fond Du Lac, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple locations)
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 18 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 18 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
RB Royal, a family owned and operated manufacturing business, is looking for a motivated and organized professional to join our team as a Customer Service Specialist! In this role you will act as...
Retail Customer Service Specialist
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 1 day ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 1 day ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative - Patient Registration
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 2 days ago
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
About the Role: Receives and processes customer quotes, orders, inquiries and/or complaints covering items or products ordered. Maintains an ongoing relationship with selected customers and sales...
JOB REQUIREMENTS: Are you looking to make your next position a CAREER?Do you have great customer service skills and a passion for helpingothers? We are currently looking to add an internal...
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 4 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02031) - 728 W Fond du Lac St.
- Ripon, WI (23 miles from Fond Du Lac, WI)
- 5 days ago
- Ripon, WI (23 miles from Fond Du Lac, WI)
- 5 days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Customer Service Representative
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 7 days ago
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 7 days ago
JOB REQUIREMENTS: We have a great opportunity working for a small business that offers the PERKS of a large corporation with the amenities of the family-owned business. This position requires an...
Medical Customer Service/Entry Level Phlebotomist
- Fond du Lac, WI
- 7 days ago
- Fond du Lac, WI
- 7 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Pharmacy Customer Service Associate
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 9 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time Cashier / Customer Service Team Member
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 12 days ago
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 12 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Customer Account Representative - Construction
- Fond du Lac, WI
- 14 days ago
- Fond du Lac, WI
- 14 days ago
Be Yourself. Build Your Career. Be Exceptional Together. At Werner Electric Supply, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly...
Fond Du Lac - Sales and Customer Service Administrative Assistant
- Fond du Lac, WI
- 16 days ago
- Fond du Lac, WI
- 16 days ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
Customer Service Rep(02035) - 84 N Main Street
- Fond du Lac, WI
- 23 days ago
- Fond du Lac, WI
- 23 days ago
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....
Demographic Data for Fond Du Lac, WI
Moving to Fond Du Lac, WI? Find some basic demographic data about Fond Du Lac, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fond Du Lac, WI
Highest Education Level
Customer Service Representatives in Fond Du Lac, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »