Customer Service Representative Jobs in Eau Claire, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
- Chippewa Falls, WI (14 miles from Eau Claire, WI)
- 17 days ago
- Chippewa Falls, WI (14 miles from Eau Claire, WI)
- 17 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Loan Consultant II)
- Eau Claire, WI
- 21 days ago
- Eau Claire, WI
- 21 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Our client, a leader in the mining and aggregate industry, is seeking a Technical Customer Service Representative to join their team....
Part Time Cashier / Customer Service Team Member
- Menomonie, WI (21 miles from Eau Claire, WI)
- 60+ days ago
- Menomonie, WI (21 miles from Eau Claire, WI)
- 60+ days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Savers / Value Village Careers - Customer Service Associate
- Eau Claire, WI
- 90+ days ago
- Eau Claire, WI
- 90+ days ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Customer Service Representative (Loan Consultant II)
- Eau Claire, WI
- 24 days ago
- Eau Claire, WI
- 24 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Front Desk / Customer Service Representative
- Eau Claire, WI
- 30+ days ago
- Eau Claire, WI
- 30+ days ago
Job #: 202704 Title: Front Desk / Customer Service Representative Location: Eau Claire Salary Range: $15-18/hr Description: Our client is seeking a FRONT DESK/CUSTOMER SERVICE REPRESENTATIVE to join...
- Chippewa Falls, WI (14 miles from Eau Claire, WI)
- 30+ days ago
- Chippewa Falls, WI (14 miles from Eau Claire, WI)
- 30+ days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Credit Counselor - Telework; Customer Service Call Center
- Eau Claire, WI
- 45+ days ago
- Eau Claire, WI
- 45+ days ago
Credit Counselor - Telework; Customer Service Call Center Job Group 5-2 Eau Claire, WI, US +2 More Locations 2025-02-04T09:17:41.481Z 14 days ago Requisition ID: 1154 Salary Range: $18.09 To...
Remote WorkDemographic Data for Eau Claire, WI
Moving to Eau Claire, WI? Find some basic demographic data about Eau Claire, WI below.
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Salary for Customer Service Representative Jobs in Eau Claire, WI
Highest Education Level
Customer Service Representatives in Eau Claire, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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