Customer Service Representative Jobs in Burlington, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 71 Jobs

Customer Service Advisor

  • Franklin, WI (22 miles from Burlington, WI)
  • 9 hours ago
  • Franklin, WI (22 miles from Burlington, WI)
  • 9 hours ago

Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...

Customer Service Representative - Bilingual

  • Pell Lake, WI (7 miles from Burlington, WI)
  • 9 hours ago
  • Pell Lake, WI (7 miles from Burlington, WI)
  • 9 hours ago

Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Rochester, WI (7 miles from Burlington, WI)
  • 9 hours ago
  • Rochester, WI (7 miles from Burlington, WI)
  • 9 hours ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Sturtevant, WI (17 miles from Burlington, WI)
  • 9 hours ago
  • Sturtevant, WI (17 miles from Burlington, WI)
  • 9 hours ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Specialist I

  • Zion, IL (23 miles from Burlington, WI)
  • 9 hours ago
  • Zion, IL (23 miles from Burlington, WI)
  • 9 hours ago

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the...

Remote Work

Customer Service Associate

  • Hainesville, IL (23 miles from Burlington, WI)
  • 19 hours ago
  • Hainesville, IL (23 miles from Burlington, WI)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Warehouse Operations Customer Service Assistant

  • Caledonia, WI (21 miles from Burlington, WI)
  • 1 day ago
  • Caledonia, WI (21 miles from Burlington, WI)
  • 1 day ago

Warehouse Operations Customer Service Assistant Franksville, Caledonia, WI, USA Req #5935 Tuesday, March 11, 2025 OnTrac is hiring an Operations Assistant Level 1! Are you eager to join a dynamic...

Customer Service Representative

  • Grayslake, IL (23 miles from Burlington, WI)
  • 1 day ago
  • Grayslake, IL (23 miles from Burlington, WI)
  • 1 day ago

Store 4706883: 917 E Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Specialist

  • Muskego, WI (18 miles from Burlington, WI)
  • 1 day ago
  • Muskego, WI (18 miles from Burlington, WI)
  • 1 day ago

JOB REQUIREMENTS: Description Join a Milwaukee Journal Sentinel TopWorkplace hall of fame company, 15 years in a row! Maybe it\'s our focuson employee development, maybe it\'s the generous time...

Customer Service Representative

  • McHenry, IL (19 miles from Burlington, WI)
  • 2 days ago
  • McHenry, IL (19 miles from Burlington, WI)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Front-End Manager

  • McHenry, IL (19 miles from Burlington, WI)
  • 5 days ago
  • McHenry, IL (19 miles from Burlington, WI)
  • 5 days ago

As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....

Customer Service Representative

  • Franklin, WI (22 miles from Burlington, WI)
  • 5 days ago
  • Franklin, WI (22 miles from Burlington, WI)
  • 5 days ago

People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....

Customer Service Representative - Distribution & Manufacturing

  • Grayslake, IL (23 miles from Burlington, WI)
  • 6 days ago
  • Grayslake, IL (23 miles from Burlington, WI)
  • 6 days ago

Customer Service Representative Customer Service Representative is needed for a growing company in the Distribution & Manufacturing sector of the construction industry....

Customer Service Associate

  • Beach Park, IL (21 miles from Burlington, WI)
  • 6 days ago
  • Beach Park, IL (21 miles from Burlington, WI)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative, PT Weekends

  • Grayslake, IL (23 miles from Burlington, WI)
  • 6 days ago
  • Grayslake, IL (23 miles from Burlington, WI)
  • 6 days ago

Store 4706743: 1805 Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Burlington, WI

Moving to Burlington, WI? Find some basic demographic data about Burlington, WI below.


Local
National
29,654
661
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Burlington, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Burlington, WI offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Burlington, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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