Customer Service Representative Jobs in Bassett, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Lake Zurich, IL (24 miles from Bassett, WI)
- 9 days ago
- Lake Zurich, IL (24 miles from Bassett, WI)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Waukegan, IL (23 miles from Bassett, WI)
- 8 hours ago
- Waukegan, IL (23 miles from Bassett, WI)
- 8 hours ago
This is a hybrid position. 3 days in office, 2 days at home. (after training days will be flexible) 8:30-5 Looking for local candidates only. Day to day Entering orders in SAP majority of the day,...
Customer Service Representative, Mornings
- Mundelein, IL (21 miles from Bassett, WI)
- 8 hours ago
- Mundelein, IL (21 miles from Bassett, WI)
- 8 hours ago
Store 4706747: 2250 W Rte 83, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Bilingual
- Pell Lake, WI (6 miles from Bassett, WI)
- 9 hours ago
- Pell Lake, WI (6 miles from Bassett, WI)
- 9 hours ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Rochester, WI (13 miles from Bassett, WI)
- 9 hours ago
- Rochester, WI (13 miles from Bassett, WI)
- 9 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Sturtevant, WI (18 miles from Bassett, WI)
- 9 hours ago
- Sturtevant, WI (18 miles from Bassett, WI)
- 9 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
- Zion, IL (18 miles from Bassett, WI)
- 9 hours ago
- Zion, IL (18 miles from Bassett, WI)
- 9 hours ago
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the...
Remote WorkTemporary Customer Service Representative
- Libertyville, IL (22 miles from Bassett, WI)
- 16 hours ago
- Libertyville, IL (22 miles from Bassett, WI)
- 16 hours ago
Customer Service Representative (Temporary/Contract) Our client in Libertyville is seeking a temporary Customer Service Representative/Order Processor for a 2-4 week contract (could be extended) who...
- Hainesville, IL (16 miles from Bassett, WI)
- 19 hours ago
- Hainesville, IL (16 miles from Bassett, WI)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Warehouse Operations Customer Service Assistant
- Caledonia, WI (23 miles from Bassett, WI)
- 1 day ago
- Caledonia, WI (23 miles from Bassett, WI)
- 1 day ago
Warehouse Operations Customer Service Assistant Franksville, Caledonia, WI, USA Req #5935 Tuesday, March 11, 2025 OnTrac is hiring an Operations Assistant Level 1! Are you eager to join a dynamic...
Customer Service Representative
- Grayslake, IL (16 miles from Bassett, WI)
- 1 day ago
- Grayslake, IL (16 miles from Bassett, WI)
- 1 day ago
Store 4706883: 917 E Belvidere Rd, Grayslake, Illinois 60030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Muskego, WI (23 miles from Bassett, WI)
- 1 day ago
- Muskego, WI (23 miles from Bassett, WI)
- 1 day ago
JOB REQUIREMENTS: Description Join a Milwaukee Journal Sentinel TopWorkplace hall of fame company, 15 years in a row! Maybe it\'s our focuson employee development, maybe it\'s the generous time...
Customer Service Representative
- McHenry, IL (12 miles from Bassett, WI)
- 2 days ago
- McHenry, IL (12 miles from Bassett, WI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Overnights
- Mundelein, IL (21 miles from Bassett, WI)
- 2 days ago
- Mundelein, IL (21 miles from Bassett, WI)
- 2 days ago
Store 4706748: 1991 W Maple Ave, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Waukegan - Sales and Customer Service Administrative Assistant
- Waukegan, IL (23 miles from Bassett, WI)
- 3 days ago
- Waukegan, IL (23 miles from Bassett, WI)
- 3 days ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bassett, WI
Highest Education Level
Customer Service Representatives in Bassett, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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