Customer Service Representative Jobs in Vancouver, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 180 Jobs

Bilingual Customer Service Specialist (Spanish)

Tigard, OR (17 miles from Vancouver, WA)
25 days ago

Tigard, OR (17 miles from Vancouver, WA)
25 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Sales, customer service, account specialists

Portland, OR (13 miles from Vancouver, WA)
1 hour ago

Portland, OR (13 miles from Vancouver, WA)
1 hour ago

Local Distribution Company of American made products is looking for sales representative, customer service reps, account specialists. Starting at $1025 a week, because we do not pay tariffs!...

sales and customer service for Storage facility.

Beaverton, OR (14 miles from Vancouver, WA)
1 hour ago

Beaverton, OR (14 miles from Vancouver, WA)
1 hour ago

Join our team Looking for a part-time position? We need a confident, customer focused person to assist with sales and customer service each week on Sunday, Monday, and Tuesday. If you have...

Customer Support Specialist

Portland, OR (13 miles from Vancouver, WA)
14 hours ago

Portland, OR (13 miles from Vancouver, WA)
14 hours ago

We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with...

Part-Time Customer Service & Maintenance

Clackamas, OR (21 miles from Vancouver, WA)
19 hours ago

Clackamas, OR (21 miles from Vancouver, WA)
19 hours ago

Part-Time Help Wanted Clean, Friendly Storage Facility in Clackamas! Join a well-run, highly rated mini storage facility as our part-time support team member! We're looking for reliable customer...

Customer Service Rep Finance Office (Portland Full-Time)

Portland, OR (13 miles from Vancouver, WA)
1 day ago

Portland, OR (13 miles from Vancouver, WA)
1 day ago

Finedge Finance is a growing financial services company, and were looking for a Customer Service Representative to join our team in Portland!...

Storage Facility Sales and Customer service representative

Beaverton, OR (14 miles from Vancouver, WA)
1 day ago

Beaverton, OR (14 miles from Vancouver, WA)
1 day ago

Join our team Looking for a part-time position? We need a confident, customer focused person to assist with sales and customer service. If you have customer service experience and love people,...

Customer Service Rep (Remote Near Jacksonville, Florida)

Gresham, OR (19 miles from Vancouver, WA)
1 day ago

Gresham, OR (19 miles from Vancouver, WA)
1 day ago

Customer Service Rep (Remote Near Jacksonville, Florida) - Now Hiring Maximus Today Description & Requirements Maximus is currently seeking Customer Service Representatives to support the Department...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal

Hillsboro, OR (13 miles from Vancouver, WA)
1 day ago

Hillsboro, OR (13 miles from Vancouver, WA)
1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Weighmaster/Cust Service Spec

North Plains, OR (15 miles from Vancouver, WA)
1 day ago

North Plains, OR (15 miles from Vancouver, WA)
1 day ago

Customer Service Representative: Answers telephone or greets customers at counter. Provides prompt and correct information about collections, rates, billing, and account status....

Customer Service Representative

Portland, OR (13 miles from Vancouver, WA)
1 day ago

Portland, OR (13 miles from Vancouver, WA)
1 day ago

Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....

Customer Service Representative

Portland, OR (13 miles from Vancouver, WA)
1 day ago

Portland, OR (13 miles from Vancouver, WA)
1 day ago

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach...

Customer Service - Self Storage Manager

Beaverton, OR (14 miles from Vancouver, WA)
1 day ago

Beaverton, OR (14 miles from Vancouver, WA)
1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Pharmacy Customer Service Representative

Milwaukie, OR (18 miles from Vancouver, WA)
1 day ago

Milwaukie, OR (18 miles from Vancouver, WA)
1 day ago

Join our team as a Pharmacy Customer Services Representative and be a part of an exciting journey in delivering exceptional customer service experiences....

Remote Work

Remote Call Center Representative

Portland, OR (13 miles from Vancouver, WA)
2 days ago

Portland, OR (13 miles from Vancouver, WA)
2 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

View all 180 jobs

Demographic Data for Vancouver, WA

Moving to Vancouver, WA? Find some basic demographic data about Vancouver, WA below.

Median Age

Average Household Income

Home Value vs Household Income in Vancouver, WA

Local

National

Total Population

351,176

Number of Businesses

8,794

City Size

Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Vancouver, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Vancouver, WA offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Vancouver, WA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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