Customer Service Representative Jobs in Sunnyside, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Client Service Associate

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 2 days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 2 days ago

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....

Customer Service Representative/Teller

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 3 days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 3 days ago

About The Role Our growing financial institution is seeking a Customer Service Representative/Teller to be an integral part of our team....

NEMT Bilingual Customer Service Representative

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 5 days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 5 days ago

People for People is looking for a **Bilingual Customer Service Representative** **(FT), Yakima, WA** for our Non-Profit organization located in Yakima, WA....

Insurance Agent (Sales, Customer Service)

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 6 days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 6 days ago

Sign-On Bonus Opportunity of up to $4,000* Pay Range: $50000 - $135000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Blood Collections Staff - Customer Service

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 10 days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 10 days ago

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...

Overnight Member Service Representative Part Time

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 10 days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 10 days ago

OVERNIGHT MEMBER SERVICES REPRESENTATIVE (PART TIME) Location : Yakima (Summitview), WA Type : Part Time Job Summary The Member Services Representative will be responsible for creating a positive...

Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2

  • Prosser, WA (19 miles from Sunnyside, WA)
  • 15 days ago
  • Prosser, WA (19 miles from Sunnyside, WA)
  • 15 days ago

Company Description Job Description Position Description Position: Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66 Benefits- paid sick leave per Washington...

CLUB Customer Service Part-Time

  • Union Gap, WA (24 miles from Sunnyside, WA)
  • 26 days ago
  • Union Gap, WA (24 miles from Sunnyside, WA)
  • 26 days ago

Pay Range: $17.00 - $22.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...

Server and Customer Service

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 26 days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 26 days ago

Wage: $16.66-$17.16 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the...

Evening Lead Member Service Representative

  • Sunnyside, WA
  • 30+ days ago
  • Sunnyside, WA
  • 30+ days ago

MEMBER SERVICES REPRESENTATIVE Location : Sunnyside, WA Type : Full time Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a...

Customer Service Specialist

  • Sunnyside, WA
  • 30+ days ago
  • Sunnyside, WA
  • 30+ days ago

Customer Service Specialist Show Map Location 1016 TACOMA AVENUE, PO BOX 719, Sunnyside, WA, 98944, United States Base Pay $20.00 - $26.45 / Hour Job Category Customer Service Specialist Employee...

Customer Service/Sales

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 45+ days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 45+ days ago

Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 45+ days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 45+ days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Member Service Representative (Part Time)

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 60+ days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 60+ days ago

MEMBER SERVICES REPRESENTATIVE (PART TIME) Location: Summitview Yakima, Wa Type: Part Time Job Summary The Member Services Representative will be responsible for creating a positive member...

Sales Associate- Tri-Cities, Washington - Sports Medicine

  • Yakima, WA (24 miles from Sunnyside, WA)
  • 90+ days ago
  • Yakima, WA (24 miles from Sunnyside, WA)
  • 90+ days ago

Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...

Demographic Data for Sunnyside, WA

Moving to Sunnyside, WA? Find some basic demographic data about Sunnyside, WA below.


Local
National
22,412
447
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Sunnyside, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sunnyside, WA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sunnyside, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »