Customer Service Representative Jobs in Spokane, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Post Falls, ID (23 miles from Spokane, WA)
- 1 day ago
- Post Falls, ID (23 miles from Spokane, WA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Claims Customer Service Representative
- Liberty Lake, WA (16 miles from Spokane, WA)
- 1 day ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 1 day ago
Our office located in Liberty Lake, WA is seeking a Claims Customer Service Representative to join the team!...
un Warehouse/Customer Service (N.E. Spokane) Toby's Battery and Auto Electric compensation: DOE employment type: experience level: no experience required job title: Warehouse/Customer service...
Looking for a plant nursery customer service representative. You will work outside in a fast-paced environment with great people and beautiful plants!...
Accounting Specialist/Utility Customer Service
- Post Falls, ID (23 miles from Spokane, WA)
- 2 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 2 days ago
The principal function of an employee in this class is to provide effective customer service, process accounts receivable, answer phones, process invoices and bills and prepare semi-monthly...
Client Services Representative (Spokane Valley, WA)
- Spokane Valley, WA (14 miles from Spokane, WA)
- 2 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 2 days ago
Client Services Representative (Spokane Valley, WA) Incyte Diagnostics - Spokane Valley, WA Posted: 3/11/2025 - Expires: 6/9/2025 Job ID: 286422137 Apply Now I have already applied Save Job Print...
Associate Customer Care Representative
- Liberty Lake, WA (16 miles from Spokane, WA)
- 2 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 2 days ago
We're seeking a Customer Service Representative to join the team! Job Overview: This position involves telephone contact to assist and service policy holders with their insurance needs....
Retail - Customer Service Team Member - Part-time
- Spokane Valley, WA (14 miles from Spokane, WA)
- 3 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 3 days ago
Store - SPOKANE-SPOKANE VALLEY, WA Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...
Customer Care Rep. - Direct Hire - Liberty Lake
- Liberty Lake, WA (16 miles from Spokane, WA)
- 3 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 3 days ago
A LARGE PROVIDER OF AUTO, HOME AND LIFE INSURANCE HERE IN THE PACIFIC NORTHWEST IS HIRING FOR CUSTOMER SERVICE REPS. TO SUPPORT NEW AND EXISITNG CLIENTS TOWARDS SIGNING UP, EXISTING CLAIMS,...
- Liberty Lake, WA (16 miles from Spokane, WA)
- 3 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 3 days ago
This position creates opportunities for those who want a position that uses both customer service and design skills using Adobe Illustrator. This approach allows us to attract highly qualified...
Customer Service Representative - Spokane, WA Date: Feb 9, 2025 Location(s): Spokane, WA, US, 99201 Company: ABC Home Medical Supply, Inc....
Retail - Customer Service Team Member - Part-time
- Veradale, WA (11 miles from Spokane, WA)
- 5 days ago
- Veradale, WA (11 miles from Spokane, WA)
- 5 days ago
Store - SPOKANE-SPOKANE VALLEY, WA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Spherion Staffing is looking for Customer Service Representatives to take inbound calls from current and potential customers....
- Spokane Valley, WA (14 miles from Spokane, WA)
- 7 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 7 days ago
Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Demographic Data for Spokane, WA
Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Spokane, WA
Highest Education Level
Customer Service Representatives in Spokane, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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