Customer Service Representative Jobs in Spokane, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist - Bilingual (Spanish/English) Preferred
- Spokane, WA
- 21 days ago
- Spokane, WA
- 21 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate (nomnom Airway Heights Full-Time)
- Airway Heights, WA (7 miles from Spokane, WA)
- 6 hours ago
- Airway Heights, WA (7 miles from Spokane, WA)
- 6 hours ago
Customer Service Associate (nomnom Airway Heights | Full-Time) Par Pacific, - Airway Heights, WA Posted: 4/19/2025 - Expires: 7/18/2025 Job ID: 288149094 Apply Now I have already applied Save Job...
Customer Service Associate (nomnom Hastings Full-Time)
- Spokane, WA
- 6 hours ago
- Spokane, WA
- 6 hours ago
Customer Service Associate (nomnom Hastings | Full-Time) Par Pacific, - Spokane, WA Posted: 4/19/2025 - Expires: 7/18/2025 Job ID: 288149092 Apply Now I have already applied Save Job Print Email...
Licensed Customer Service Representative WA
- Medical Lake, WA (13 miles from Spokane, WA)
- 6 hours ago
- Medical Lake, WA (13 miles from Spokane, WA)
- 6 hours ago
Licensed Customer Service Representative Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service...
Remote WorkAssociate Gold Customer Service Representative WA
- Cheney, WA (19 miles from Spokane, WA)
- 6 hours ago
- Cheney, WA (19 miles from Spokane, WA)
- 6 hours ago
Associate Gold Customer Service Representative Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual Insurance....
Retail - Customer Service Team Member - Part-time
- Veradale, WA (11 miles from Spokane, WA)
- 1 day ago
- Veradale, WA (11 miles from Spokane, WA)
- 1 day ago
Store - SPOKANE-SPOKANE VALLEY, WA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
OXARC business that has been providing welding and industrial supplies, as well as, medical and specialty gases since 1968. OXARC is headquartered in Spokane, Washington with 22 stores in WA, ID...
General information Job Title Customer Service Agent Date Monday, April 14, 2025 State Washington City Spokane Base Pay Rate: $ 18.00 Full/Part Time Part Time Exempt or Non-Exempt Position...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Agent - 5977 Unifi Aviation LLC - Spokane, WA Posted: 4/16/2025 - Expires: 7/15/2025 Job ID: 288014559 Apply Now I have already applied Save Job Print Email Share Job Description...
Pharmacy Customer Service Associate
- Millwood, WA (5 miles from Spokane, WA)
- 3 days ago
- Millwood, WA (5 miles from Spokane, WA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division,...
at Sherwin-Williams in Spokane, Washington, United States Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Remote Customer Service Sales Representative
- Spokane Valley, WA (14 miles from Spokane, WA)
- 5 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 5 days ago
This full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection...
Remote WorkDemographic Data for Spokane, WA
Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Spokane, WA
Highest Education Level
Customer Service Representatives in Spokane, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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