Customer Service Representative Jobs in Silverdale, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sr. Product Manager - Tech, Amazon Customer Service
- Seattle, WA (19 miles from Silverdale, WA)
- 2 hours ago
- Seattle, WA (19 miles from Silverdale, WA)
- 2 hours ago
This role has the unique opportunity to shape the delivery driver support experience for one of the largest and most complex customer service operations in the world. As a Sr. Product Manager-Tech...
Retail Customer Service Specialist
- Bellevue, WA (24 miles from Silverdale, WA)
- 9 hours ago
- Bellevue, WA (24 miles from Silverdale, WA)
- 9 hours ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Seattle, WA (19 miles from Silverdale, WA)
- 10 hours ago
- Seattle, WA (19 miles from Silverdale, WA)
- 10 hours ago
As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility....
Lead Customer Service Representative
- Seattle, WA (19 miles from Silverdale, WA)
- 12 hours ago
- Seattle, WA (19 miles from Silverdale, WA)
- 12 hours ago
Position Overview: The Lead Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
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Customer Service Representative - FS
- Seattle, WA (19 miles from Silverdale, WA)
- 21 hours ago
- Seattle, WA (19 miles from Silverdale, WA)
- 21 hours ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Seattle, WA (19 miles from Silverdale, WA)
- 22 hours ago
- Seattle, WA (19 miles from Silverdale, WA)
- 22 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote Work- Bremerton, WA (9 miles from Silverdale, WA)
- 22 hours ago
- Bremerton, WA (9 miles from Silverdale, WA)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Business Intelligence Engineer, Customer Service Technology
- Seattle, WA (19 miles from Silverdale, WA)
- 23 hours ago
- Seattle, WA (19 miles from Silverdale, WA)
- 23 hours ago
Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into everything we do, and this is especially true in the...
Customer Service Representative I - Floral
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
Service Representative provides essential administrative support to Account Managers, focusing on customer service, data management, and sales support activities....
Float-Customer Service/Assistant Property Manager
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
West Coast Self-Storage Group has a full-time opening in South Seattle, WA for a Float - Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and...
Customer Service Representative Gynecology
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
Responsibilities Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic....
Customer Service / Data Entry / Dispatch
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
Available Schedules: 2nd shift needed from 2pm to10 pm days may vary, but may include weekends Position Overview: The purpose of this position is to assist in maintaining an organized, efficient,...
Cashier/Customer Service for Architectural Salvage Yard
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
- Seattle, WA (19 miles from Silverdale, WA)
- 1 day ago
Second Use Building Materials, Seattles largest architectural salvage yard, is seeking a full time staff member to work in our retail store as a Cashier and Customer Service Specialist. This...
Welcome Desk Customer Service Specialist 2
- Shoreline, WA (17 miles from Silverdale, WA)
- 2 days ago
- Shoreline, WA (17 miles from Silverdale, WA)
- 2 days ago
Date of First Consideration: 3/31/25 Applications received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is made in...
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Demographic Data for Silverdale, WA
Moving to Silverdale, WA? Find some basic demographic data about Silverdale, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Silverdale, WA
Highest Education Level
Customer Service Representatives in Silverdale, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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