Customer Service Representative Jobs in Pasco, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Retail Customer Service Cashier

  • Pasco, WA
  • 2 days ago
  • Pasco, WA
  • 2 days ago

Req ID: 452831 Address: 2252 E Kartchner St Pasco, WA, 99301 Benefits: * $16.28 - $17.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...

Customer Service Representative

  • Pasco, WA
  • 2 days ago
  • Pasco, WA
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Store Customer Service Specialist

  • Pasco, WA
  • 3 days ago
  • Pasco, WA
  • 3 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Specialist 2 - Counseling & Advising

  • Pasco, WA
  • 6 days ago
  • Pasco, WA
  • 6 days ago

Columbia Basin College ("CBC" or the "College") seeks a Customer Service Specialist 2 (the "Specialist") to provide high quality services and support to prospective and enrolled students in a...

Customer Service Representative - Pasco

  • Pasco, WA
  • 9 days ago
  • Pasco, WA
  • 9 days ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Ramp & Customer Service Agent

  • Pasco, WA
  • 12 days ago
  • Pasco, WA
  • 12 days ago

Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...

Customer Service Representative

  • Pasco, WA
  • 17 days ago
  • Pasco, WA
  • 17 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Bilingual Insurance Agent (Sales, Customer Service)

  • Pasco, WA
  • 17 days ago
  • Pasco, WA
  • 17 days ago

Sign-On Bonus Opportunity of up to $4,000* Pay Range: $50000 - $135000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Customer Service Specialist

  • Pasco, WA
  • 30+ days ago
  • Pasco, WA
  • 30+ days ago

Customer Service Specialist Location Washington-Pasco Requisition # 2667 # of Openings 1 AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to...

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Sales Associate

  • Connell, WA (14 miles from Pasco, WA)
  • 30+ days ago
  • Connell, WA (14 miles from Pasco, WA)
  • 30+ days ago

Position Philosophy: The duties of the Sales Associate position are to be performed by demonstrating and encouraging Stan’s Merry Mart’s core values. The Sales Associate position is primarily...

Customer Service Representative

  • Connell, WA (14 miles from Pasco, WA)
  • 60+ days ago
  • Connell, WA (14 miles from Pasco, WA)
  • 60+ days ago

a Customer Service Representative....

Sales Associate- Tri-Cities, Washington - Sports Medicine

  • Tri Cities, WA (23 miles from Pasco, WA)
  • 60+ days ago
  • Tri Cities, WA (23 miles from Pasco, WA)
  • 60+ days ago

You will be assisting Sales Representatives in the sales, promotion and marketing of Stryker products....

Sales Associate, Apartments.com - Tri-Cities, WA

  • Tri Cities, WA (23 miles from Pasco, WA)
  • 90+ days ago
  • Tri Cities, WA (23 miles from Pasco, WA)
  • 90+ days ago

Sales Associate, Apartments.com - Tri-Cities, WA Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and...

Demographic Data for Pasco, WA

Moving to Pasco, WA? Find some basic demographic data about Pasco, WA below.


Local
National
85,272
1,696
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Pasco, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pasco, WA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pasco, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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