Customer Service Representative Jobs in Olympia, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Customer Service Representative WA
- Tenino, WA (9 miles from Olympia, WA)
- 18 hours ago
- Tenino, WA (9 miles from Olympia, WA)
- 18 hours ago
Licensed Customer Service Representative Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service...
Remote WorkCostco - Customer Service Associates/Cashier $16-$35/hr
- Spanaway, WA (23 miles from Olympia, WA)
- 18 hours ago
- Spanaway, WA (23 miles from Olympia, WA)
- 18 hours ago
No experience requited, hiring immediately, appy now.Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available....
Associate Gold Customer Service Representative WA
- Lacey, WA (4 miles from Olympia, WA)
- 18 hours ago
- Lacey, WA (4 miles from Olympia, WA)
- 18 hours ago
Associate Gold Customer Service Representative Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual Insurance....
As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the best care and assistance....
Customer Service Rep(07115) - 4538 Martin Way E, Suite #107
- Olympia, WA
- 1 day ago
- Olympia, WA
- 1 day ago
Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Busy retail pack and ship store in Tumwater has an immediate position available. Must be energetic and comfortable dealing with the public. Job duties include packing and shipping items for...
Customer Service Rep Flex Part-Time
- Home, WA (20 miles from Olympia, WA)
- 2 days ago
- Home, WA (20 miles from Olympia, WA)
- 2 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Service Representative
- Centralia, WA (16 miles from Olympia, WA)
- 3 days ago
- Centralia, WA (16 miles from Olympia, WA)
- 3 days ago
Lemay, a Waste Connections company, is looking for a Customer Service Representative to join the team in Centralia, WA! Monday through Friday, 8:00AM 4:30PM, some OT occasionally....
Client Relations Representative
- Lacey, WA (4 miles from Olympia, WA)
- 5 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 5 days ago
CLIENT RELATIONS REPRESENTATIVE Day Management Corporation - Lacey, WA Posted: 4/14/2025 - Expires: 7/13/2025 Job ID: 287930292 Apply Now I have already applied Save Job Print Email Share Job...
Member Service Representative III - Lakewood Branch
- Lakewood, WA (24 miles from Olympia, WA)
- 5 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 5 days ago
Are you ready to jump on a thrilling journey that combines your passion for finance with your impeccable people skills? Do you have the charisma to build lasting relationships while helping others...
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability Job Highlights Join our...
The Customer Advocate Team Lead Specialist will be responsible for providing general office administrative and support tasks to the legal department to ensure proper tracking and organization of...
Dairy Monitoring Customer Success Specialist (Kansas, Colorado, Arizona)
- Olympia, WA
- 9 days ago
- Olympia, WA
- 9 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Dairy Monitoring Customer Success Specialist. In this role, you will be the first line of contact for our...
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Olympia, WA
Highest Education Level
Customer Service Representatives in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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