Customer Service Representative Jobs in Lakewood, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Support Representative
- Renton, WA (20 miles from Lakewood, WA)
- 13 hours ago
- Renton, WA (20 miles from Lakewood, WA)
- 13 hours ago
Customer Support role in a fast paced call center environment answering calls, processing ticket requests, and/or responding to chat and text messages from customers to help with their inquiries....
Insurance Agent (Sales, Customer Service)
- Lacey, WA (19 miles from Lakewood, WA)
- 18 hours ago
- Lacey, WA (19 miles from Lakewood, WA)
- 18 hours ago
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $50000 - $135000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Tacoma, WA (3 miles from Lakewood, WA)
- 18 hours ago
- Tacoma, WA (3 miles from Lakewood, WA)
- 18 hours ago
Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Tacoma, WA location This is a fully on-site role with a five-day workweek, scheduled between Monday and...
Customer Service Associate - Temporary
- Renton, WA (20 miles from Lakewood, WA)
- 1 day ago
- Renton, WA (20 miles from Lakewood, WA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative II
- Tumwater, WA (24 miles from Lakewood, WA)
- 2 days ago
- Tumwater, WA (24 miles from Lakewood, WA)
- 2 days ago
As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the best care and assistance....
Customer Service Rep(07115) - 4538 Martin Way E, Suite #107
- Olympia, WA (24 miles from Lakewood, WA)
- 2 days ago
- Olympia, WA (24 miles from Lakewood, WA)
- 2 days ago
Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Customer Service Agent - Seattle-Tacoma International Airport (SEA)
- Tukwila, WA (23 miles from Lakewood, WA)
- 2 days ago
- Tukwila, WA (23 miles from Lakewood, WA)
- 2 days ago
INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a...
- Tacoma, WA (3 miles from Lakewood, WA)
- 2 days ago
- Tacoma, WA (3 miles from Lakewood, WA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Tumwater, WA (24 miles from Lakewood, WA)
- 2 days ago
- Tumwater, WA (24 miles from Lakewood, WA)
- 2 days ago
Busy retail pack and ship store in Tumwater has an immediate position available. Must be energetic and comfortable dealing with the public. Job duties include packing and shipping items for...
Customer Service Agent - SeattleTacoma International Airport (SEA)
- Tukwila, WA (23 miles from Lakewood, WA)
- 3 days ago
- Tukwila, WA (23 miles from Lakewood, WA)
- 3 days ago
INTRODUCTION** Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a...
Industrial Customer Service Rep
- Tacoma, WA (3 miles from Lakewood, WA)
- 3 days ago
- Tacoma, WA (3 miles from Lakewood, WA)
- 3 days ago
Our client is seeking a dynamic and customer-focused individual to join their team as a Customer Service Representative....
Customer Service Rep Flex Part-Time
- Home, WA (13 miles from Lakewood, WA)
- 3 days ago
- Home, WA (13 miles from Lakewood, WA)
- 3 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Member Service Representative (Full-Time) - Puyallup
- Puyallup, WA (6 miles from Lakewood, WA)
- 3 days ago
- Puyallup, WA (6 miles from Lakewood, WA)
- 3 days ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
- Olympia, WA (24 miles from Lakewood, WA)
- 4 days ago
- Olympia, WA (24 miles from Lakewood, WA)
- 4 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Olympia, WA (24 miles from Lakewood, WA)
- 4 days ago
- Olympia, WA (24 miles from Lakewood, WA)
- 4 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Demographic Data for Lakewood, WA
Moving to Lakewood, WA? Find some basic demographic data about Lakewood, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lakewood, WA
Highest Education Level
Customer Service Representatives in Lakewood, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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