Customer Service Representative Jobs in Lacey, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $50000 - $135000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Tacoma, WA (22 miles from Lacey, WA)
- 10 hours ago
- Tacoma, WA (22 miles from Lacey, WA)
- 10 hours ago
Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Tacoma, WA location This is a fully on-site role with a five-day workweek, scheduled between Monday and...
Customer Service Representative II
- Tumwater, WA (4 miles from Lacey, WA)
- 2 days ago
- Tumwater, WA (4 miles from Lacey, WA)
- 2 days ago
As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the best care and assistance....
Customer Service Rep(07115) - 4538 Martin Way E, Suite #107
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Tumwater, WA (4 miles from Lacey, WA)
- 2 days ago
- Tumwater, WA (4 miles from Lacey, WA)
- 2 days ago
Busy retail pack and ship store in Tumwater has an immediate position available. Must be energetic and comfortable dealing with the public. Job duties include packing and shipping items for...
Industrial Customer Service Rep
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
Our client is seeking a dynamic and customer-focused individual to join their team as a Customer Service Representative....
Customer Service Rep Flex Part-Time
- Home, WA (16 miles from Lacey, WA)
- 3 days ago
- Home, WA (16 miles from Lacey, WA)
- 3 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
- Olympia, WA (4 miles from Lacey, WA)
- 3 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 3 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Olympia, WA (4 miles from Lacey, WA)
- 3 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 3 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Service Representative
- Centralia, WA (21 miles from Lacey, WA)
- 3 days ago
- Centralia, WA (21 miles from Lacey, WA)
- 3 days ago
Lemay, a Waste Connections company, is looking for a Customer Service Representative to join the team in Centralia, WA! Monday through Friday, 8:00AM 4:30PM, some OT occasionally....
Customer Service Specialist - Now Hiring
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
CLIENT RELATIONS REPRESENTATIVE Day Management Corporation - Lacey, WA Posted: 4/14/2025 - Expires: 7/13/2025 Job ID: 287930292 Apply Now I have already applied Save Job Print Email Share Job...
Member Service Representative III - Lakewood Branch
- Lakewood, WA (19 miles from Lacey, WA)
- 6 days ago
- Lakewood, WA (19 miles from Lacey, WA)
- 6 days ago
Are you ready to jump on a thrilling journey that combines your passion for finance with your impeccable people skills? Do you have the charisma to build lasting relationships while helping others...
Retail Customer Service Associate
- South Hill, WA (23 miles from Lacey, WA)
- 9 days ago
- South Hill, WA (23 miles from Lacey, WA)
- 9 days ago
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions....
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lacey, WA
Highest Education Level
Customer Service Representatives in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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