Customer Service Representative Jobs in Kennewick, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Customer Service Representative WA
- Richland, WA (6 miles from Kennewick, WA)
- 6 hours ago
- Richland, WA (6 miles from Kennewick, WA)
- 6 hours ago
Licensed Customer Service Representative Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service...
Remote WorkAreas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and...
Employee Benefits Competitive wages for both full and part time opportunities 401K plan with company match after 1 year Educational assistance up to $5,250 per calendar year for undergraduate and...
Customer Service Representative - Bilingual
- Richland, WA (6 miles from Kennewick, WA)
- 7 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 7 days ago
A local Credit Union based out of Washington is interested in hiring Bilingual Customer Service Representative to their team onsite in Richland, WA....
Bilingual Customer Service Rep (Banking)
- Richland, WA (6 miles from Kennewick, WA)
- 7 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 7 days ago
+ Provides outstanding service to promote deep and lasting member relationships. + Answers general inquiries and performs account maintenance via phone or email channels. + Meets/exceeds key...
Customer Service Representative (Loan Consultant I)
- Kennewick, WA
- 9 days ago
- Kennewick, WA
- 9 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
- Prosser, WA (24 miles from Kennewick, WA)
- 14 days ago
- Prosser, WA (24 miles from Kennewick, WA)
- 14 days ago
Company Description Job Description Position Description Position: Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66 Benefits- paid sick leave per Washington...
Lead Customer Service Representative
- Richland, WA (6 miles from Kennewick, WA)
- 22 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 22 days ago
Service Representative....
Customer Service Rep(07165) - 4707 W Clearwater
- Kennewick, WA
- 30+ days ago
- Kennewick, WA
- 30+ days ago
Company Description Locally owned and operated as a Franchisee of Domino's Pizza INC. Job Description Hiring for customer service which includes, Answering phone calls, handling cash, great...
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Lead Customer Service Representative - Full Time, Growth Opportunities!
- Richland, WA (6 miles from Kennewick, WA)
- 27 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 27 days ago
Store 2706043: 1915 Columbia Center Blvd, Richland, Washington 99352 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Graveyard Shift (10PM-6AM)
- Kennewick, WA
- 27 days ago
- Kennewick, WA
- 27 days ago
Store 2706030: 5301 W Canal Dr, Kennewick, Washington 99336 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Richland, WA (6 miles from Kennewick, WA)
- 30+ days ago
- Richland, WA (6 miles from Kennewick, WA)
- 30+ days ago
Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Richland, WA (6 miles from Kennewick, WA)
- 45+ days ago
- Richland, WA (6 miles from Kennewick, WA)
- 45+ days ago
Service Representative....
Demographic Data for Kennewick, WA
Moving to Kennewick, WA? Find some basic demographic data about Kennewick, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kennewick, WA
Highest Education Level
Customer Service Representatives in Kennewick, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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