Customer Service Representative Jobs in Everett, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 83 Jobs

Customer Support Representative

  • Everett, WA
  • 5 hours ago
  • Everett, WA
  • 5 hours ago

Customer Support role in a fast paced call center environment answering calls, processing ticket requests, and/or responding to chat and text messages from customers to help with their inquiries....

Customer Service- PAE

  • Everett, WA
  • 10 hours ago
  • Everett, WA
  • 10 hours ago

McGee Air Services, is looking for Part-Time Customer Service Agent at Paine Field in Everett WA. The pay range is $17.67-$17.67 an hour. The Customer Service Agent is responsible for assisting...

Inside Sales and Customer Service Associate (Seattle Coffee Gear)

  • Lynnwood, WA (13 miles from Everett, WA)
  • 10 hours ago
  • Lynnwood, WA (13 miles from Everett, WA)
  • 10 hours ago

POSITION SUMMARY: This individual would be responsible for achieving monthly inside sales goals of commercial and home clients as well as grow revenue through new and existing customers. This...

Customer Service & E-Commerce Supervisor - Full Time

  • Redmond, WA (21 miles from Everett, WA)
  • 10 hours ago
  • Redmond, WA (21 miles from Everett, WA)
  • 10 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service + Signing Bonus (Shoreline - Everett)

  • Everett, WA
  • 1 day ago
  • Everett, WA
  • 1 day ago

Receive a $30 gas gift card for completing an in-person interview, and a $50 gas card upon hiring! $400-$600 signing bonus - Half paid after 60 days of work, and half paid after 90 days of...

Contact Center Customer Service Representative

  • Redmond, WA (21 miles from Everett, WA)
  • 1 day ago
  • Redmond, WA (21 miles from Everett, WA)
  • 1 day ago

center experience preferred Join a team that values your contribution and helps you grow in a supportive, people-first environment....

Customer Service Representative (Everett)

  • Everett, WA
  • 1 day ago
  • Everett, WA
  • 1 day ago

Why Join Our Team? You would become part of a remarkable organization with over 20 years of dedication to delivering exceptional products and unmatched service. Our consistent stream of positive...

Installation Coordinator/Customer Service Rep

  • Woodinville, WA (15 miles from Everett, WA)
  • 2 days ago
  • Woodinville, WA (15 miles from Everett, WA)
  • 2 days ago

Jumpstart Your High-Earning Career! **Got a gift for sales, a knack for customer service, and the kind of charm that turns chats into commissions? Our top reps pull in $80K+ a year---ready to join...

Customer Service Representative

  • Everett, WA
  • 3 days ago
  • Everett, WA
  • 3 days ago

The Customer Service Representative is accountable to performance KPIs used to monitor department performance....

Customer Service Specialist 1

  • Lynnwood, WA (13 miles from Everett, WA)
  • 5 days ago
  • Lynnwood, WA (13 miles from Everett, WA)
  • 5 days ago

City:SeattleLocation:1161 - Recology King County- Office FidalgoSubsidiary Name:Recology King CountyGROW WITH USAs the largest 100% employee-owned company in the resource recovery industry,...

Veterinary Client Service Representative

  • Snohomish, WA (9 miles from Everett, WA)
  • 5 days ago
  • Snohomish, WA (9 miles from Everett, WA)
  • 5 days ago

Pilchuck Veterinary Hospital - Client Service Representative- Emergency Department Snohomish, WA Full-time--Daytime/weekend availability Schedule: Wednesday - Saturday 7:00am-6:00pm Why work at...

Customer Service Associate

  • Woodinville, WA (15 miles from Everett, WA)
  • 5 days ago
  • Woodinville, WA (15 miles from Everett, WA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Veterinary Client Services Representative

  • Everett, WA
  • 5 days ago
  • Everett, WA
  • 5 days ago

Our well established, 6 DVM practice is seeking a FT compassionate, detail-oriented Veterinary Client Services Representative to join our team. Ideally, we seek applicants with previous experience...

Office Admin / Customer Service Rep Full or Part Time

  • Everett, WA
  • 5 days ago
  • Everett, WA
  • 5 days ago

Employment type: Full-time / Part-time Job title: Office Admin / Customer Service Rep In-House Electric is hiring! We're looking for a dependable Office Administrator / Customer Service Rep to...

Remote Customer Service Sales Representative

  • Everett, WA
  • 6 days ago
  • Everett, WA
  • 6 days ago

This full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection...

Remote Work

Demographic Data for Everett, WA

Moving to Everett, WA? Find some basic demographic data about Everett, WA below.


Local
National
173,482
4,335
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Everett, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Everett, WA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Everett, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »