Customer Service Representative Jobs in Chehalis, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed Customer Service Representative WA
- Tenino, WA (17 miles from Chehalis, WA)
- 18 hours ago
- Tenino, WA (17 miles from Chehalis, WA)
- 18 hours ago
Licensed Customer Service Representative Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service...
Remote WorkAssociate Gold Customer Service Representative WA
- Chehalis, WA
- 18 hours ago
- Chehalis, WA
- 18 hours ago
Associate Gold Customer Service Representative Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual Insurance....
Customer Service Representative
- Centralia, WA (8 miles from Chehalis, WA)
- 3 days ago
- Centralia, WA (8 miles from Chehalis, WA)
- 3 days ago
Lemay, a Waste Connections company, is looking for a Customer Service Representative to join the team in Centralia, WA! Monday through Friday, 8:00AM 4:30PM, some OT occasionally....
Customer Account Representative
- Centralia, WA (8 miles from Chehalis, WA)
- 9 days ago
- Centralia, WA (8 miles from Chehalis, WA)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Centralia, WA (8 miles from Chehalis, WA)
- 60+ days ago
- Centralia, WA (8 miles from Chehalis, WA)
- 60+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Specialist 3 - Assessment
- Olympia, WA (22 miles from Chehalis, WA)
- 45+ days ago
- Olympia, WA (22 miles from Chehalis, WA)
- 45+ days ago
service representative Advanced knowledge of computers and software applications, specifically MS Office Suite: Word, Outlook and Excel To Apply Applications must be completed online and include the...
Customer Service Specialist 3 - Welcome Center
- Olympia, WA (22 miles from Chehalis, WA)
- 45+ days ago
- Olympia, WA (22 miles from Chehalis, WA)
- 45+ days ago
service representative Bilingual in Spanish or Vietnamese Advanced knowledge of computers and software applications, specifically MS Office Suite: Word, Outlook and Excel To Apply Applications must...
service representatives....
Customer Service Rep(07176) - 1241 Harrison Ave
- Centralia, WA (8 miles from Chehalis, WA)
- 90+ days ago
- Centralia, WA (8 miles from Chehalis, WA)
- 90+ days ago
Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Demographic Data for Chehalis, WA
Moving to Chehalis, WA? Find some basic demographic data about Chehalis, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Chehalis, WA
Highest Education Level
Customer Service Representatives in Chehalis, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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