Customer Service Representative Jobs in Burlington, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Ramp & Customer Service Agent

  • Bellingham, WA (16 miles from Burlington, WA)
  • 11 hours ago
  • Bellingham, WA (16 miles from Burlington, WA)
  • 11 hours ago

Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...

Pharmacy Customer Service Associate

  • Burlington, WA
  • 1 day ago
  • Burlington, WA
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Burlington, WA
  • 5 days ago
  • Burlington, WA
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Anacortes, WA (14 miles from Burlington, WA)
  • 6 days ago
  • Anacortes, WA (14 miles from Burlington, WA)
  • 6 days ago

Service Representative....

Customer Service/Sales

  • Burlington, WA
  • 6 days ago
  • Burlington, WA
  • 6 days ago

Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Savers / Value Village Careers - Customer Service Associate

  • Bellingham, WA (16 miles from Burlington, WA)
  • 7 days ago
  • Bellingham, WA (16 miles from Burlington, WA)
  • 7 days ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $17.70 to $18.66 depending on job duty/position. $17.70 = Sales Clerk,...

Retail Loss Prevention Customer Service Associate II

  • Bellingham, WA (16 miles from Burlington, WA)
  • 9 days ago
  • Bellingham, WA (16 miles from Burlington, WA)
  • 9 days ago

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...

TJ Maxx Loss Prevention Customer Service Associate II

  • Bellingham, WA (16 miles from Burlington, WA)
  • 12 days ago
  • Bellingham, WA (16 miles from Burlington, WA)
  • 12 days ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Customer Service Representative

  • Anacortes, WA (14 miles from Burlington, WA)
  • 13 days ago
  • Anacortes, WA (14 miles from Burlington, WA)
  • 13 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Customer Experience Coordinator

  • Bellingham, WA (16 miles from Burlington, WA)
  • 22 days ago
  • Bellingham, WA (16 miles from Burlington, WA)
  • 22 days ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Customer Service Specialist

  • Burlington, WA
  • 24 days ago
  • Burlington, WA
  • 24 days ago

Customer Service Specialist Ferrellgas - Burlington, WA Posted: 2/15/2025 - Expires: 5/16/2025 Job ID: 285393090 Apply Now I have already applied Save Job Print Email Share Job Description...

Key Carrier Customer Experience Coordinator

  • Bellingham, WA (16 miles from Burlington, WA)
  • 25 days ago
  • Bellingham, WA (16 miles from Burlington, WA)
  • 25 days ago

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...

Customer Support Specialist (On-site Banking Call Center)

  • Burlington, WA
  • 28 days ago
  • Burlington, WA
  • 28 days ago

Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions...

Automotive Customer Service Advisor

  • Mount Vernon, WA (9 miles from Burlington, WA)
  • 30+ days ago
  • Mount Vernon, WA (9 miles from Burlington, WA)
  • 30+ days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Retail Sales Associate / Customer Service

  • Bellingham, WA (16 miles from Burlington, WA)
  • 30+ days ago
  • Bellingham, WA (16 miles from Burlington, WA)
  • 30+ days ago

Overview If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...

Demographic Data for Burlington, WA

Moving to Burlington, WA? Find some basic demographic data about Burlington, WA below.


Local
National
16,034
688
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Burlington, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Burlington, WA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Burlington, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »