Customer Service Representative Jobs in Bothell, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 266 Jobs
AMY LOH INS & FIN SVCS INC

Customer Service

I am currently seeking a Mandarin Speaking part time or a full time employees for multiple positions for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Bonus...

Customer Service Representative - FS

  • Seattle, WA (11 miles from Bothell, WA)
  • 2 hours ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 2 hours ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Seattle, WA (11 miles from Bothell, WA)
  • 2 hours ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 2 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Customer Service Associate

  • Bremerton, WA (22 miles from Bothell, WA)
  • 3 hours ago
  • Bremerton, WA (22 miles from Bothell, WA)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Business Intelligence Engineer, Customer Service Technology

  • Seattle, WA (11 miles from Bothell, WA)
  • 3 hours ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 3 hours ago

Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into everything we do, and this is especially true in the...

Customer Service Representative I - Floral

  • Seattle, WA (11 miles from Bothell, WA)
  • 12 hours ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 12 hours ago

Service Representative provides essential administrative support to Account Managers, focusing on customer service, data management, and sales support activities....

Pharmacy Customer Service Associate

  • Renton, WA (20 miles from Bothell, WA)
  • 14 hours ago
  • Renton, WA (20 miles from Bothell, WA)
  • 14 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Float-Customer Service/Assistant Property Manager

  • Seattle, WA (11 miles from Bothell, WA)
  • 16 hours ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 16 hours ago

West Coast Self-Storage Group has a full-time opening in South Seattle, WA for a Float - Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and...

Customer Service Representative, Collision

  • Renton, WA (20 miles from Bothell, WA)
  • 16 hours ago
  • Renton, WA (20 miles from Bothell, WA)
  • 16 hours ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Representative Gynecology

  • Seattle, WA (11 miles from Bothell, WA)
  • 21 hours ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 21 hours ago

Responsibilities Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic....

Customer Service / Data Entry / Dispatch

  • Seattle, WA (11 miles from Bothell, WA)
  • 1 day ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 1 day ago

Available Schedules: 2nd shift needed from 2pm to10 pm days may vary, but may include weekends Position Overview: The purpose of this position is to assist in maintaining an organized, efficient,...

Cashier/Customer Service for Architectural Salvage Yard

  • Seattle, WA (11 miles from Bothell, WA)
  • 1 day ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 1 day ago

Second Use Building Materials, Seattles largest architectural salvage yard, is seeking a full time staff member to work in our retail store as a Cashier and Customer Service Specialist. This...

(SEA) Customer Service Agent - $1,000 Sign-on

  • Seatac, WA (21 miles from Bothell, WA)
  • 1 day ago
  • Seatac, WA (21 miles from Bothell, WA)
  • 1 day ago

Fox Rent A Car, a subsidiary of Europcar Mobility Group USA, is a leading player in the USA mobility market. Our mission is to become the preferred Mobility Service Company by providing innovative...

Welcome Desk Customer Service Specialist 2

  • Shoreline, WA (6 miles from Bothell, WA)
  • 1 day ago
  • Shoreline, WA (6 miles from Bothell, WA)
  • 1 day ago

Date of First Consideration: 3/31/25 Applications received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is made in...

Client Service Specialist - Float

  • Silverdale, WA (23 miles from Bothell, WA)
  • 1 day ago
  • Silverdale, WA (23 miles from Bothell, WA)
  • 1 day ago

Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...

Demographic Data for Bothell, WA

Moving to Bothell, WA? Find some basic demographic data about Bothell, WA below.


Local
National
136,854
2,954
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bothell, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bothell, WA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bothell, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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