Customer Service Representative Jobs in Airway Heights, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Store Customer Service Specialist

  • Spokane, WA (7 miles from Airway Heights, WA)
  • 60+ days ago
  • Spokane, WA (7 miles from Airway Heights, WA)
  • 60+ days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Claims Customer Service Representative

  • Liberty Lake, WA (23 miles from Airway Heights, WA)
  • 16 hours ago
  • Liberty Lake, WA (23 miles from Airway Heights, WA)
  • 16 hours ago

Claims Customer Service Representative Location: Liberty Lake, WA, United States Date Posted: Mar 10, 2025 Description Claims Customer Service Representative 24081 East Mission Avenue Liberty Lake,...

Warehouse/Customer Service

  • Spokane, WA (7 miles from Airway Heights, WA)
  • 17 hours ago
  • Spokane, WA (7 miles from Airway Heights, WA)
  • 17 hours ago

un Warehouse/Customer Service (N.E. Spokane) Toby's Battery and Auto Electric compensation: DOE employment type: experience level: no experience required job title: Warehouse/Customer service...

Plant Nursery Cashier/Gardner/Customer Service

  • Spokane, WA (7 miles from Airway Heights, WA)
  • 1 day ago
  • Spokane, WA (7 miles from Airway Heights, WA)
  • 1 day ago

Looking for a plant nursery customer service representative. You will work outside in a fast-paced environment with great people and beautiful plants!...

Client Services Representative (Spokane Valley, WA)

  • Spokane Valley, WA (20 miles from Airway Heights, WA)
  • 1 day ago
  • Spokane Valley, WA (20 miles from Airway Heights, WA)
  • 1 day ago

Client Services Representative (Spokane Valley, WA) Incyte Diagnostics - Spokane Valley, WA Posted: 3/11/2025 - Expires: 6/9/2025 Job ID: 286422137 Apply Now I have already applied Save Job Print...

Associate Customer Care Representative

  • Liberty Lake, WA (23 miles from Airway Heights, WA)
  • 1 day ago
  • Liberty Lake, WA (23 miles from Airway Heights, WA)
  • 1 day ago

We're seeking a Customer Service Representative to join the team! Job Overview: This position involves telephone contact to assist and service policy holders with their insurance needs....

Retail - Customer Service Team Member - Part-time

  • Spokane Valley, WA (20 miles from Airway Heights, WA)
  • 2 days ago
  • Spokane Valley, WA (20 miles from Airway Heights, WA)
  • 2 days ago

Store - SPOKANE-SPOKANE VALLEY, WA Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...

Customer Care Rep. - Direct Hire - Liberty Lake

  • Liberty Lake, WA (23 miles from Airway Heights, WA)
  • 2 days ago
  • Liberty Lake, WA (23 miles from Airway Heights, WA)
  • 2 days ago

A LARGE PROVIDER OF AUTO, HOME AND LIFE INSURANCE HERE IN THE PACIFIC NORTHWEST IS HIRING FOR CUSTOMER SERVICE REPS. TO SUPPORT NEW AND EXISITNG CLIENTS TOWARDS SIGNING UP, EXISTING CLAIMS,...

Customer Service Specialist

  • Liberty Lake, WA (23 miles from Airway Heights, WA)
  • 2 days ago
  • Liberty Lake, WA (23 miles from Airway Heights, WA)
  • 2 days ago

This position creates opportunities for those who want a position that uses both customer service and design skills using Adobe Illustrator. This approach allows us to attract highly qualified...

Customer Service Representative - Spokane, WA

  • Spokane, WA (7 miles from Airway Heights, WA)
  • 3 days ago
  • Spokane, WA (7 miles from Airway Heights, WA)
  • 3 days ago

Customer Service Representative - Spokane, WA Date: Feb 9, 2025 Location(s): Spokane, WA, US, 99201 Company: ABC Home Medical Supply, Inc....

Retail - Customer Service Team Member - Part-time

  • Veradale, WA (18 miles from Airway Heights, WA)
  • 4 days ago
  • Veradale, WA (18 miles from Airway Heights, WA)
  • 4 days ago

Store - SPOKANE-SPOKANE VALLEY, WA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...

Professional Customer Service Representative

  • Spokane, WA (7 miles from Airway Heights, WA)
  • 5 days ago
  • Spokane, WA (7 miles from Airway Heights, WA)
  • 5 days ago

Spherion Staffing is looking for Customer Service Representatives to take inbound calls from current and potential customers....

Customer Service Associate

  • Spokane, WA (7 miles from Airway Heights, WA)
  • 6 days ago
  • Spokane, WA (7 miles from Airway Heights, WA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Sales

  • Spokane Valley, WA (20 miles from Airway Heights, WA)
  • 6 days ago
  • Spokane Valley, WA (20 miles from Airway Heights, WA)
  • 6 days ago

Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative

  • Spokane, WA (7 miles from Airway Heights, WA)
  • 7 days ago
  • Spokane, WA (7 miles from Airway Heights, WA)
  • 7 days ago

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...

Demographic Data for Airway Heights, WA

Moving to Airway Heights, WA? Find some basic demographic data about Airway Heights, WA below.


Local
National
8,859
149
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Airway Heights, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Airway Heights, WA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Airway Heights, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »