Customer Service Representative Jobs in Virginia Beach, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
FedEx - Retail Customer Service Associate $16-$35/hr
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 18 hours ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 18 hours ago
No experience requited, hiring immediately, appy now.Full and part time postions available. We offer a flexible schedule, insurance benefits, and a fast paced exciting work place where you can...
Lead Customer Service Representative - Walk In Center
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 1 day ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 1 day ago
As a Lead Customer Service Representative working onsite in Portsmouth, VA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
The Customer Service Rep is r esponsible for daily task of Customer Service activities. Processing Orders, Placing RFQs, Order Acknowledgements, Creating/Receiving Quotes; Calculate pricing,...
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
Starting hiring pay at: $16.25 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Water Meter Customer Service Mechanic
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
Are you looking for a job that keeps you active? Do you want to avoid a boring office job? This may be the job for you! Customer Service Mechanic reads and records water meter readings, repairs...
Retail Customer Service Associate
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Administrative Customer Service Rep
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 2 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 2 days ago
Administrative Customer Service Rep PeopleShare - 4.5 Chesapeake, VA Job Details Temp-to-hire | Full-time $17 - $18 an hour 14 hours ago Qualifications Customer service Administrative experience...
Customer Service Rep/Parts Coordinator
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 2 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 2 days ago
The Customer Service Rep is r esponsible for daily task of Customer Service activities. Processing Orders, Placing RFQs, Order Acknowledgements, Creating/Receiving Quotes; Calculate pricing,...
Bilingual Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 3 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 3 days ago
Is your mission helping others? Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position. Life Protect 24/7 is...
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 3 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Receptionist - Customer Service Desk - Automotive
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
Receptionist for busy Auto Service Shop. Experience with customer service, repair documentation and automotive service is highly preferable. Must have a neat appearance and a great phone voice....
Sales and Customer Service Representative
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 4 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 4 days ago
Responsibilities Respond to customer inquiries and provide information about products, services, and billing in a sales setting. Maintain accurate and detailed customer records and interactions....
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health-Patient Accounting, located in Norfolk, VA, is hiring a Customer Service Rep I Work Shift: First Days Scheduled Weekly...
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Virginia Beach, VA
Highest Education Level
Customer Service Representatives in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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