Customer Service Representative Jobs in Leesburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sr. Client Service Specialist, Employee Benefits - Insurance Advisory Solutions Mid-Atlantic
- Leesburg, VA
- 10 hours ago
- Leesburg, VA
- 10 hours ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Customer Service Representative
- Ranson, WV (22 miles from Leesburg, VA)
- 10 hours ago
- Ranson, WV (22 miles from Leesburg, VA)
- 10 hours ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
Customer Service - Whole Foods
- Rockville, MD (24 miles from Leesburg, VA)
- 1 day ago
- Rockville, MD (24 miles from Leesburg, VA)
- 1 day ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative (Centreville)
- Centreville, VA (15 miles from Leesburg, VA)
- 2 days ago
- Centreville, VA (15 miles from Leesburg, VA)
- 2 days ago
This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle...
Sudley Manor Member Service Representative I (part time)
- Manassas, VA (20 miles from Leesburg, VA)
- 2 days ago
- Manassas, VA (20 miles from Leesburg, VA)
- 2 days ago
Why Join Apple? At Apple FCU, we take pride in our strong community ties and our commitment to workplace diversity. Our employees are at the heart of our success, and we actively support their...
Customer Service Engineer (System Administrator) (ESOM - VBA Cen NEW
- Herndon, VA (12 miles from Leesburg, VA)
- 3 days ago
- Herndon, VA (12 miles from Leesburg, VA)
- 3 days ago
Senior Security Technician Parsons Yesterday Secret Unspecified Unspecified virtual, VA (ON-SITE/OFFICE) In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it...
- Rockville, MD (24 miles from Leesburg, VA)
- 3 days ago
- Rockville, MD (24 miles from Leesburg, VA)
- 3 days ago
Customer Service Associate 4.6 4.6 out of 5 stars Rockville, MD 20852 Remote Location: Rockville, MD (Remote) Required Clearance: Ability to obtain Public Trust LCG is a minority-owned technology...
ADC Technical Customer Service Specialist, Amazon Dedicated Clou NEW
- Herndon, VA (12 miles from Leesburg, VA)
- 3 days ago
- Herndon, VA (12 miles from Leesburg, VA)
- 3 days ago
ADC Technical Customer Service Specialist, Amazon Dedicated Clou Amazon Today Top Secret/SCI Unspecified Polygraph IT - Hardware Herndon, VA (ON-SITE/OFFICE) DESCRIPTION Do you enjoy helping U.S....
Customer Service Representative
- Manassas Park, VA (22 miles from Leesburg, VA)
- 3 days ago
- Manassas Park, VA (22 miles from Leesburg, VA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Merrifield, VA (23 miles from Leesburg, VA)
- 3 days ago
- Merrifield, VA (23 miles from Leesburg, VA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Eyewear Customer Service/Sales Advisor
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 3 days ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 3 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service - Self Storage Manager
- Manassas, VA (20 miles from Leesburg, VA)
- 3 days ago
- Manassas, VA (20 miles from Leesburg, VA)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.15 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Fairfax, VA (14 miles from Leesburg, VA)
- 3 days ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 3 days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
Customer Service Representative
- Ashburn, VA (6 miles from Leesburg, VA)
- 4 days ago
- Ashburn, VA (6 miles from Leesburg, VA)
- 4 days ago
Enter and check orders. Handle customer phone calls and emails. Handle quotes and issues and update RMA's. Post sales and quotes follow up. Run reports as assigned. Manage accounts and...
Part Time Customer Service Clerk
- Purcellville, VA (10 miles from Leesburg, VA)
- 4 days ago
- Purcellville, VA (10 miles from Leesburg, VA)
- 4 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Demographic Data for Leesburg, VA
Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Leesburg, VA
Highest Education Level
Customer Service Representatives in Leesburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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