Customer Service Representative Jobs in Leesburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Loss Prevention Customer Service Associate II
- Rockville, MD (24 miles from Leesburg, VA)
- 6 hours ago
- Rockville, MD (24 miles from Leesburg, VA)
- 6 hours ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
- Purcellville, VA (10 miles from Leesburg, VA)
- 10 hours ago
- Purcellville, VA (10 miles from Leesburg, VA)
- 10 hours ago
Salary offers are based on information contained within the application and any attachments (licenses, certifications, etc.). Please ensure your profile and resume are up to date with all...
Customer Service Representative
- Sudley Springs, VA (18 miles from Leesburg, VA)
- 15 hours ago
- Sudley Springs, VA (18 miles from Leesburg, VA)
- 15 hours ago
Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives....
Customer Service Representative
- Gainesville, VA (16 miles from Leesburg, VA)
- 17 hours ago
- Gainesville, VA (16 miles from Leesburg, VA)
- 17 hours ago
Service Center Gainesville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Eyewear Customer Service/Sales Advisor
- Herndon, VA (12 miles from Leesburg, VA)
- 18 hours ago
- Herndon, VA (12 miles from Leesburg, VA)
- 18 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative - Vienna Branch
- Vienna, VA (23 miles from Leesburg, VA)
- 19 hours ago
- Vienna, VA (23 miles from Leesburg, VA)
- 19 hours ago
SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...
Branch Member Service Representative
- Chantilly, VA (14 miles from Leesburg, VA)
- 1 day ago
- Chantilly, VA (14 miles from Leesburg, VA)
- 1 day ago
Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...
Retail- Customer Service Team Member
- Reston, VA (15 miles from Leesburg, VA)
- 1 day ago
- Reston, VA (15 miles from Leesburg, VA)
- 1 day ago
Store - DC-RESTON, VADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Part Time Customer Service Clerk
- Fairfax, VA (14 miles from Leesburg, VA)
- 1 day ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Client Service Representatives
- Fairfax, VA (14 miles from Leesburg, VA)
- 1 day ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 1 day ago
Calling All Compassionate & Driven Individuals! Do you thrive in a fast-paced environment? Are you passionate about helping people and their pets during critical moments? VCA SouthPaws Veterinary...
Client Service Representative for Surgery Department
- Fairfax, VA (14 miles from Leesburg, VA)
- 1 day ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 1 day ago
Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive? If so,...
Retail Customer Service Representative/Cashier
- Rockville, MD (24 miles from Leesburg, VA)
- 2 days ago
- Rockville, MD (24 miles from Leesburg, VA)
- 2 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Virtual Member Service Representative
- Rockville, MD (24 miles from Leesburg, VA)
- 2 days ago
- Rockville, MD (24 miles from Leesburg, VA)
- 2 days ago
Job Type Full-time Description This position will have a hybrid schedule and will engage and help members in a virtual setting. Incumbent must have a dependable and stable internet connection of a...
Customer Service Rep - $20-$22/hour (Gaithersburg)
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 4 days ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 4 days ago
High Point Buildings is a Maryland-based retail seller of Amish built backyard sheds. We have five retail locations throughout Maryland and are seeking a sales person for our newest location in...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 4 days ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 4 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Demographic Data for Leesburg, VA
Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Leesburg, VA
Highest Education Level
Customer Service Representatives in Leesburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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