Customer Service Representative Jobs in Herndon, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (15 miles from Herndon, VA)
- 2 hours ago
- Cherrydale Vet Clinic
- Arlington, VA (15 miles from Herndon, VA)
- 2 hours ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Bilingual Customer Service Specialist (Spanish)
- Bethesda, MD (15 miles from Herndon, VA)
- 24 days ago
- Bethesda, MD (15 miles from Herndon, VA)
- 24 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
EFAST2 Customer Service Specialist II
- Falls Church, VA (14 miles from Herndon, VA)
- 9 hours ago
- Falls Church, VA (14 miles from Herndon, VA)
- 9 hours ago
Responsibilities for this Position Location: Any Location / Remote Full Part/Time: Full time Job Req: RQ197883 Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance...
Customer Service Representative - Remote
- Washington, DC (19 miles from Herndon, VA)
- 14 hours ago
- Washington, DC (19 miles from Herndon, VA)
- 14 hours ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkSr. Client Service Specialist, Employee Benefits - Insurance Advisory Solutions Mid-Atlantic
- Leesburg, VA (12 miles from Herndon, VA)
- 18 hours ago
- Leesburg, VA (12 miles from Herndon, VA)
- 18 hours ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Membership Sales and Customer Service
- Lorton, VA (23 miles from Herndon, VA)
- 18 hours ago
- Lorton, VA (23 miles from Herndon, VA)
- 18 hours ago
Membership Sales A hard day at work never felt so good. As part of the largest co-ed gym chain in the world and the most recognized name in fitness, Gold's Gym is seeking fitness enthusiasts with...
Client Service Representative, National Accounts
- Annandale, VA (13 miles from Herndon, VA)
- 1 day ago
- Annandale, VA (13 miles from Herndon, VA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service & E-Commerce Supervisor - Full Time
- Bethesda, MD (15 miles from Herndon, VA)
- 1 day ago
- Bethesda, MD (15 miles from Herndon, VA)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Eyewear Customer Service/Sales Advisor
- Springfield, VA (14 miles from Herndon, VA)
- 1 day ago
- Springfield, VA (14 miles from Herndon, VA)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service - Whole Foods
- Rockville, MD (14 miles from Herndon, VA)
- 2 days ago
- Rockville, MD (14 miles from Herndon, VA)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Springfield, VA (14 miles from Herndon, VA)
- 2 days ago
- Springfield, VA (14 miles from Herndon, VA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Washington, DC (19 miles from Herndon, VA)
- 2 days ago
- Washington, DC (19 miles from Herndon, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Centreville)
- Centreville, VA (9 miles from Herndon, VA)
- 2 days ago
- Centreville, VA (9 miles from Herndon, VA)
- 2 days ago
This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle...
Technical Support Specialist/Customer Service Representative Remote WFH
- Arlington, VA (16 miles from Herndon, VA)
- 2 days ago
- Arlington, VA (16 miles from Herndon, VA)
- 2 days ago
Service Representative!...
Remote Work- Falls Church, VA (14 miles from Herndon, VA)
- 2 days ago
- Falls Church, VA (14 miles from Herndon, VA)
- 2 days ago
Starting hiring pay at: $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Demographic Data for Herndon, VA
Moving to Herndon, VA? Find some basic demographic data about Herndon, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Herndon, VA
Highest Education Level
Customer Service Representatives in Herndon, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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