Customer Service Representative Jobs in Gainesville, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Springfield, VA (19 miles from Gainesville, VA)
- 2 hours ago
- Springfield, VA (19 miles from Gainesville, VA)
- 2 hours ago
We are currently looking for an experienced customer service rep/inside sales rep to join our team in Springfield, VA. Principal duties include but are not limited to: Answering customer calls,...
- Manassas, VA (8 miles from Gainesville, VA)
- 3 hours ago
- Manassas, VA (8 miles from Gainesville, VA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Customer Service Representative
- Manassas, VA (8 miles from Gainesville, VA)
- 7 hours ago
- Manassas, VA (8 miles from Gainesville, VA)
- 7 hours ago
Gastroenterology Associates, PC is seeking a Medical Customer Service Representative to join our team to help drive patient success in our community....
- Reston, VA (18 miles from Gainesville, VA)
- 13 hours ago
- Reston, VA (18 miles from Gainesville, VA)
- 13 hours ago
Customer Care Specialist#24-33265 $32.06-$33.13 per hour Reston, VA Fully Remote Job Description Title: Customer Care Specialist Location: Reston, VA - 100% Remote Duration: 3 Months contract with...
Remote WorkPharmacy Customer Service Associate
- Annandale, VA (22 miles from Gainesville, VA)
- 14 hours ago
- Annandale, VA (22 miles from Gainesville, VA)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Representative
- Sterling, VA (17 miles from Gainesville, VA)
- 14 hours ago
- Sterling, VA (17 miles from Gainesville, VA)
- 14 hours ago
REMOTE OR HYBRID IS NOT AN OPTION FOR THIS ROLE. MUST BE AVAILABLE TO WORK EVENINGS and WEEKENDS. WEEKDAY SCHEDULES AS EARLY AS 07:00 - AS LATE AS 20:00 WEEKEND SCHEDULES AS EARLY AS 08:00 - AS...
Customer Service Representative
- Manassas, VA (8 miles from Gainesville, VA)
- 15 hours ago
- Manassas, VA (8 miles from Gainesville, VA)
- 15 hours ago
Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives....
- Leesburg, VA (16 miles from Gainesville, VA)
- 16 hours ago
- Leesburg, VA (16 miles from Gainesville, VA)
- 16 hours ago
Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY.THE RESUME IS CONSIDERED SUPPLEMENTAL...
- Woodbridge, VA (23 miles from Gainesville, VA)
- 17 hours ago
- Woodbridge, VA (23 miles from Gainesville, VA)
- 17 hours ago
15.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Woodbridge, VA, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service...
Part Time Customer Service Clerk
- Warrenton, VA (13 miles from Gainesville, VA)
- 1 day ago
- Warrenton, VA (13 miles from Gainesville, VA)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Service Center Gainesville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Eyewear Customer Service/Sales Advisor
- Herndon, VA (17 miles from Gainesville, VA)
- 1 day ago
- Herndon, VA (17 miles from Gainesville, VA)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Eyewear Customer Service/Sales Advisor Part Time
- Burke, VA (19 miles from Gainesville, VA)
- 1 day ago
- Burke, VA (19 miles from Gainesville, VA)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative - Vienna Branch
- Vienna, VA (22 miles from Gainesville, VA)
- 1 day ago
- Vienna, VA (22 miles from Gainesville, VA)
- 1 day ago
SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...
Branch Member Service Representative
- Chantilly, VA (11 miles from Gainesville, VA)
- 2 days ago
- Chantilly, VA (11 miles from Gainesville, VA)
- 2 days ago
Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...
Demographic Data for Gainesville, VA
Moving to Gainesville, VA? Find some basic demographic data about Gainesville, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gainesville, VA
Highest Education Level
Customer Service Representatives in Gainesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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