Customer Service Representative Jobs in Fairfax, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (17 miles from Fairfax, VA)
- 6 days ago
- Cherrydale Vet Clinic
- Arlington, VA (17 miles from Fairfax, VA)
- 6 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
- Leesburg, VA (14 miles from Fairfax, VA)
- 1 hour ago
- Leesburg, VA (14 miles from Fairfax, VA)
- 1 hour ago
Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY.THE RESUME IS CONSIDERED SUPPLEMENTAL...
- Woodbridge, VA (20 miles from Fairfax, VA)
- 1 hour ago
- Woodbridge, VA (20 miles from Fairfax, VA)
- 1 hour ago
15.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Woodbridge, VA, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service...
Full Time Customer Service Delivery Driver
- Alexandria, VA (21 miles from Fairfax, VA)
- 5 hours ago
- Alexandria, VA (21 miles from Fairfax, VA)
- 5 hours ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Loss Prevention Customer Service Associate II
- Rockville, MD (21 miles from Fairfax, VA)
- 11 hours ago
- Rockville, MD (21 miles from Fairfax, VA)
- 11 hours ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Part Time Customer Service Clerk
- Warrenton, VA (24 miles from Fairfax, VA)
- 15 hours ago
- Warrenton, VA (24 miles from Fairfax, VA)
- 15 hours ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Purcellville, VA (24 miles from Fairfax, VA)
- 15 hours ago
- Purcellville, VA (24 miles from Fairfax, VA)
- 15 hours ago
Salary offers are based on information contained within the application and any attachments (licenses, certifications, etc.). Please ensure your profile and resume are up to date with all...
Customer Service Representative
- Sudley Springs, VA (7 miles from Fairfax, VA)
- 20 hours ago
- Sudley Springs, VA (7 miles from Fairfax, VA)
- 20 hours ago
Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives....
Customer Service Representative
- Gainesville, VA (11 miles from Fairfax, VA)
- 22 hours ago
- Gainesville, VA (11 miles from Fairfax, VA)
- 22 hours ago
Service Center Gainesville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Alexandria, VA (21 miles from Fairfax, VA)
- 22 hours ago
- Alexandria, VA (21 miles from Fairfax, VA)
- 22 hours ago
Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into...
Remote WorkEyewear Customer Service/Sales Advisor
- Herndon, VA (7 miles from Fairfax, VA)
- 23 hours ago
- Herndon, VA (7 miles from Fairfax, VA)
- 23 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Eyewear Customer Service/Sales Advisor Part Time
- Burke, VA (11 miles from Fairfax, VA)
- 23 hours ago
- Burke, VA (11 miles from Fairfax, VA)
- 23 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
DMV Customer Service Generalist - Franconia CSC #00984
- Alexandria, VA (21 miles from Fairfax, VA)
- 1 day ago
- Alexandria, VA (21 miles from Fairfax, VA)
- 1 day ago
Title: DMV Customer Service Generalist - Franconia CSC #00984 State Role Title: Admin and Office Spec III Hiring Range: Commensurate with DMV Experience up to $45,920 Pay Band: 3 Agency:...
Customer Service Representative - Vienna Branch
- Vienna, VA (12 miles from Fairfax, VA)
- 1 day ago
- Vienna, VA (12 miles from Fairfax, VA)
- 1 day ago
SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...
Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...
Demographic Data for Fairfax, VA
Moving to Fairfax, VA? Find some basic demographic data about Fairfax, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fairfax, VA
Highest Education Level
Customer Service Representatives in Fairfax, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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